User Access Support

3 weeks ago


Singapore ITCAN Pte Limited Full time
Job
SummaryProvides user access administration and support, including maintenance of
software/hardware license, and maintenance contract renewal.
Job Scope
1. Application first level support.
2. Perform access administration as per Account Request Service
Requests and Password Reset Service Requests.
3. Configuration of default access for new onboarded systems or change
request.
4. Monthly operational reporting.
5. Assist in system testing due to fixes, enhancements.
6. Coordinating annual account ID verification exercises.
7. Assist in reorg activities.
8. Assist in providing and extracting data for audit purposes.
9. Any other related tasks as assigned by the Corporation
Skillsets
Areas
1. Prior experience in Identity and Access Management (IAM) (i.e.
SailPoint IdentityIQ).
2. Prior experience in helpdesk support.
3. Knowledge on IT matters.
4. Good communication skills.
5. Good command of written and verbal English.


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