Assistant Cleaning Operations Manager
2 weeks ago
We are a cleaning company looking for a suitable candidate to join our expanding team. If you have relevant field experience of at least 5 years, this will be a perfect opportunity for you.
As an Assistant Operations Manager, you will report directly to the Operations Manager (OM) of the company. You will handle a team of Operations Executives (OE), Operations Assistants (OA), Supervisors and cleaning staff. Once onboard, you will be given on job training to understand the company's workflow and processes for about 4-6 weeks.
Some of the main duties you will be expected to carry out are:
- Recruitment of cleaning staff, provision of training, assigning, and scheduling staff, coaching and disciplining all staff.
- Scheduling site visits to monitor the performance of the entire team. Meet and communicate with relevant clients and submit necessary field reports accordingly. You will have to maintain a strong communication channel with various clients via emails, mobile and site visits.
- Contribute to the operations by recommending various strategies and reviewing existing ones. Prepare and complete action plans, implement production, productivity, quality, and customer-service standards. Improvise and strategize workflow processes.
- Tackle problems and issues raised at the various worksites accordingly.
- Ensure all health and safety standards are complied with in accordance with the regulations.
- Manage relationships with clients. Serve as main contact point when and operational matters arise.
- You will be tasked to make critical operational decisions. Working closely with your OM, you will plan and strategize methods to forecast and solve problems.
Excellent communication skills is a must to maintain a good relationship with the ground staff, clients, and seniors of the company.
You will be tasked to do reports and assessments where required.
You should be mature, responsible, meticulous, self-driven and able to work in a challenging environment. This will yield a good and stable career progression.
You must have a valid class 3 driving license and an education in any field that is directly related to operations management will be an added advantage.
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