Field Engineering, Generative AI Product Specialist

4 weeks ago

Singapore Databricks Asiapac Unified Analytics Pte. Ltd. Full time

The Product Specialist for Generative AI will lead the enablement, expertise, and backline support for our customer-facing field team with for Generative AI including supporting RAG (retrieval augmented generation), open source models like Llama2, MPT, Mistral, 3rd party models including OpenAI, Vector Indexing and foundational model pre-training using MosaicML.

You will partner with the Product Manager(s) to co-lead the product adoption targets and help to define the product direction and inform our product strategy with our go-to-market field teams.

You will represent the product internally to our field engineering teams, and externally to the market via speaking at conferences, online webinars, and blog posts. You will meet with customers to communicate the vision and gather feedback.

You will not have any direct reports but will recruit, lead, encourage, and reward a group of specialists across the field dedicated to enable Generative AI use cases on Databricks. We ask that you be operational rigor so that incoming requests to present, demo, and deep-dive are assigned and handled promptly.

You have expertise in Data Science, Machine Learning, Generative AI, NLP and Computer Vision and expertise in using PySpark and SQL. You will excel in distilling product features into a compelling value proposition and enabling Account Executives and Field Engineers to communicate the value in a way through content and demonstrations. You will report to the Global Product Specialists Leader under our Field Engineering organization.

The impact you will have:

  • Enable and develop a team of set of subject matter experts (SMEs) who lead Generative AI with customers and enable broader field
  • Understand the competitive landscape for Generative AI
  • Delight our customers and field engineering team by providing subject matter expertise to customers and the field with high customer satisfaction
  • Work with partners to deliver Generative AI solutions to market in particular our Global SI partners
  • Establish cross-functional relationships across Databricks to leverage the right resources to ensure the success of your team and their customers
  • Act as a cross-functional representative with Product Management, Product Marketing and Engineering on our go-to-market motion
  • Co-lead the vision and go-to-market strategy for Generative AI and set the right execution metrics and OKRs for your SME Team
  • Lead the new product introduction process and get customers onboarded and using new features

What we look for:

  • 10+ years of experience in data science and machine learning with a technical product (i.e. a machine learning platform)
  • Trusted advisor to technical executives that inform strategic data decisions.
  • Define a succinct value proposition and communicate it to Account Executives, Field Engineers, Partners, and Customers

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