Outlet Manager
3 weeks ago
Job Responsibilities
. Ensure daily opening and closing duties in the outlet are properly executed
. Overseeing outlet operations and maintaining its operational smoothness
. Maintain high productivity, quality, and customer service standards
. Respond efficiently and accurately to customer feedback
. Recruiting & hiring of restaurant staff
. Responsible for induction training and on the job training of new employees and also newly promoted staff
. Responsible for employee's performance and discipline
. Responsible for achieving target sales and profit levels
. Liaise with Central Kitchen and external suppliers for ordering
. Manage stock levels of beverage and other related utensils and cutleries
. Backend duties: Sales report, stock takes, scheduling etc
. Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant
Job Requirements
. Minimum GCE O-Level or ITE qualifications
. Minimum 3 years managerial experience in F&B or relev experience
. Positive attitude with ability to influence and lead a team
. With F&B experience is an asset but not essential
. Pleasant and cheerful personality, energetic and team player
. Provide friendly and professional service to customers
. Able to multi-task, adapt to fast paced environment and work under pressure
. Able to perform split shift and work on weekends and public holidays
. Possess WSQ Food & Hygiene Certificate
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