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Retail Team Leader

1 month ago

Singapore Jo Traikos Promotions Pte. Ltd. Full time

We are looking to hire a suitable candidate to join our team as a Retail Team Leader to lead a team representing internationally recognised spirits brands like Chivas and Martell, among others, at Changi Airport. Join us now as an attractive remuneration package awaits.

Role & Responsibilities

  • Drive sales growth by setting clear targets, analysing sales data, optimising inventory, and ensuring consistent customer experiences in duty-free environments.
  • Serve as an ambassador, embodying the brand image through grooming and attitude.
  • Lead and mentor the team, integrating newcomers and guiding staff to effectively sell the products.
  • Maintain comprehensive sales reporting by tracking overall and individual sales performances, identifying trends, and pinpointing areas for improvement.
  • Manage and coach team members, conducting performance reviews, providing feedback for improvement, and ensuring timely briefings on priorities.
  • Monitor and report on new opportunities and competitive activities within the airport environment to support strong brand activations and stay abreast of industry trends.
  • Ensure adherence to all brand merchandising standards, including installation of promotional materials and visual merchandising setups.
  • Collaborate with cross-functional teams to develop and execute strategies for enhancing brand visibility and sales performance in duty-free shops.

Must-have Attitude & Skills

  • Strong leadership, people management, and interpersonal skills.
  • Thrive under pressure with a positive 'can-do' mindset.
  • Agile in way of working and able to effectively manage time and multitask.
  • Detail-oriented and highly proficient in Microsoft Outlook, Teams, PowerPoint, Word, and Excel, etc.
  • Administrative and organisational management.

Requirements

  • Minimum 5 years of relevant supervisory experience.
  • Minimum NITEC / GCE O Level and above (must be able to provide a copy of the educational certificate).
  • Willing to work at Changi Airport â€' a fast-paced and dynamic environment.
  • Willing to work weekends and public holidays (5-day work week).
  • Passion in Travel Retail and/or in the Liquor industry.

Benefits

  • Attractive remuneration package.
  • Medical and dental insurance coverage.
  • Comprehensive service and product training.

We look forward to receiving your application

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