Engineer (Infrastructure_Frontend)

4,000 SGD 5,200 SGD

IT/Telecommunications

Our Client is a Singapore-based IT security company that provides design, development, integration, testing, and commissioning to post-implementation maintenance. Currently seeking to fill the role of Engineer (Infrastructure-Frontend)

What you will be doing
- To provide 1st level on-site support on organization end-user operations
- Understanding complex technical issues and managing them within a fast-paced business environment
- Maintain, manage, administer, support and operate VMware VSphere and VMware Horizon VDI environments and applications
- Perform daily VMware VSphere and VMware Horizon VDI administration tasks including maintenance and upgrades, patches, hot fixes and security configurations
- Monitoring, alert and fine-tuning of VMware VSphere and VMware Horizon VDI environments
- Assess virtual machine, VMware VSphere and VMware Horizon VDI applications risks and perform contingency planning
- Perform troubleshooting for VMware VSphere and VMware Horizon VDI workloads and assist with researching, evaluating and recommending related hardware, software and services
- Stay current on virtual machine, VMware VSphere and VMware Horizon VDI-related technologies
- Provide on-call, 24x7 support and standby on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
- Create and maintain programmatic and technical documentation to ensure efficient planning and execution
- Coordinate with external parties and customers for problem resolutions
- Performing additional tasks and supporting special projects, as required
- As necessary, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to Workspace ONE, Zimperium, OnTalk and other client applications administrations, support and operations.
- Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Managed Services report)
- All preventive maintenance schedules and ad hoc tasks

What they are looking for
- Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field
- Min 2 years of working experience supporting enterprise desktop environments and good technical expertise in VMware VSphere and VMware Horizon VDI
- Good practitioner in ITIL Framework

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What they are offering
- AWS
- Variable Bonus (Depends on Company and Individual performance)
- Annual Leave: 18 days
- Medical Leave: 21 days

7.30 17:00

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