Yoga Studio Administrator

2 weeks ago


Singapore Tnp Fitness Pte. Ltd. Full time

Key Responsibilities:

  1. Manage day-to-day administrative operations of the yoga studio, including scheduling classes, maintaining records, and handling inquiries.
  2. Greet and assist clients in person, via phone providing information about classes, pricing, and studio policies.
  3. Process class bookings, payments, and membership renewals accurately and efficiently.
  4. Coordinate with yoga instructors to ensure smooth class scheduling and room allocation.
  5. Maintain cleanliness and orderliness of the studio space, including yoga rooms, reception area, and amenities.
  6. Assist with marketing and promotional activities, such as updating social media platforms, and organizing studio events.
  7. Handle customer feedback and inquiries promptly and professionally, striving to resolve issues and enhance customer satisfaction.
  8. Collaborate with management to implement improvements in studio operations and customer service processes.
  9. Monitor inventory levels of studio supplies and equipment, and place orders as needed.
  10. Uphold studio policies and procedures, ensuring compliance with safety regulations and industry standards.

Qualifications:

  • Previous experience in administrative roles and/or customer service positions, preferably in a fitness or wellness environment.
  • Excellent communication skills, with a friendly and approachable demeanor.
  • Strong organizational abilities, with the ability to multitask and prioritize tasks effectively.
  • Ability to work flexible hours, including evenings and weekends, to accommodate studio schedules and events.
  • A positive attitude, willingness to learn, and a genuine interest in promoting health and well-being through yoga.
  • Able to work splitshift/ Flexible working hours.

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