Senior Executive Assistant | Monday to Friday | 1 Year | Booking Office |10 Pax
2 weeks ago
Description:
. Assist customers on booking of ActiveSG facilities
. Ensure customers adhere to the booking terms and conditions and being prompt in their payment
. Manage the mailbox and ensure timely follow up on any booking requests received
. Attend to users' feedback, queries, request for quotations and complaints
. To follow-thru any booking requests received (end-to-end process)
. Analyse/prepare booking reports when necessary
. Assist to perform user administration and system tests for the mobile application
. Oversee and manage the team of Senior Executive Asst. - Additional if Executive
Requirements
. Microsoft Office and Excel
. Customer Service Background
. Good writing and communication skills
. 2 years of experience in customer service
. Prior experience with facility bookings is preferred.
Working hours:
Monday - Friday
0900 - 1830 hours
Salary:
$2400/mth
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