Executive (Credit Control), Business Office

2 weeks ago


Singapore Mount Alvernia Hospital Full time

What's on Offer

  • Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
  • Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
  • Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
  • Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
  • Work-Life balance: Attractive leave days to rest and re-charge.
  • Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

As a Credit Control Executive, you shall be responsible to assess the credit risk and remind customers to make timely payment of outstanding invoices. Your responsibilities are as stated below.

  • Generates and sends bills and Statement of Accounts to customers.
  • Verifies validity of any company and insurance company's Letters of Guarantee, and assesses their credit risk accurately.
  • Assists to evaluate all company contracts and assesses the credit risk of third parties/ companies and insurance companies.
  • Reviews outstanding accounts, reports of delinquent accounts in a timely manner and makes recommendations for the next course of action for effective debt recovery.
  • Proposes suspension or termination of credit facilities for poor credit worthiness accounts.
  • Evaluates, reviews and implements sound credit control policies.
  • Executes stringent credit control guidelines on self-pay and third-party accounts.
  • Attends and follows up on inquiries and requests by internal and external customers, conducts analytical investigations on complaints, makes practical suggestions and collaborates with other departments to provide complete, timely and effective service recovery.
  • Contributes to the team by performing other duties/projects/system improvement as required.

How to Succeed

  • At least 3 years' experience in Credit Control function / in a supervisory position, preferably in a healthcare setting.
  • Possess a Degree / Diploma in Business Administration with accounting knowledge or its equivalent.
  • Proficient in PC Skills, Microsoft Office etc.
  • Good communication, writing and interpersonal skills.
  • Dynamic and resourceful.
  • Good administrative & organizational skills.
  • Good team player with positive working attitude.


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