Senior Associate/Manager, Client Engagement

1 week ago


Singapore GVT Government Technology Agency Full time
[What the role is]

About EDB
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore's position as a global center for business, innovation and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connections to partners, and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore. For more information on EDB, please visit www.edb.gov.sg

About the Investment Facilitation Team
The Investment Facilitation team fronts EDB's engagement with existing and new international businesses, by assessing, supporting and facilitating their investment plans in Singapore. This team interacts directly with companies across a range of industries and geographical regions.

The Client Engagement role requires our officers to oversee the end-to-end engagement of companies interested to invest in Singapore, from servicing initial business enquiries, assessing companies' investment needs, to providing the right information or assistance to facilitate their plans and eventually securing the investment in Singapore.

We are looking for a customer-centric Senior Associate/ Manager with a passion for sales operations, to provide EDB's clients with a positive investor experience. This candidate must have the curiosity and learning mind-set in building up knowledge on Singapore's business environment and industry sectors, to effectively converse and engage with company executives.

[What you will be working on]

  • Servicing business enquiries and providing EDB's clients with relevant information on and connections to Singapore's business environment and EDB's promoted industries

  • Working with EDB's internal divisions such as the marketing team and overseas offices, and other government agencies to nurture new investment interests

  • Leading discussions with EDB's clients to understand potential investment project parameters and needs, in order to assess suitability for Singapore

  • Recommending and administering appropriate incentives for companies

Based on insights gained through the engagement with clients, officers will also have the opportunity to be exposed to areas such as:

  • Developing best practices in operational efficiency

  • Working with EDB's product development teams on designing financial and non-financial products for clients

  • Contributing to EDB's customer experience management to improve the customer experience journey

[What we are looking for]

As the candidate progresses in seniority with sufficient exposure to projects, there will be greater responsibilities in terms of coaching, management of more complex cases, as well as developing scalable service standards.

To meet the challenges of this role, you must have/be:

  • Bachelor's Degree

  • At least 1 year of work experience in customer engagement related work

  • Team player with strong interpersonal skills who can collaborate well with different stakeholders

  • Fast and independent learner who can learn on-the-job

  • High level of initiative, drive and resourcefulness

  • Strong customer-centricity and service aptitude, with the willingness to go the extra mile

  • Comfortable working in a start-up environment, with ambiguity and evolving processes

  • Singaporean

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks from application date



  • Singapore Qais Consulting Pte. Ltd. Full time

    Lead and collaborate with the account team and show leadership in setting the vision, & defining engagement plans for the key clients they ownSet and achieve profitability goals that are on par with agency benchmarksManages and approves all investments to ensure a strategic focus and paybackDevelops and maintains the most senior level relationships within a...

  • Senior Associate

    1 week ago


    Singapore Sage Research Pte. Ltd. Full time

    The Senior Associates at SAGE perform critical services for SAGE clients. They have direct engagement with SAGE's corporate clients in three capacities: Business development workCourse content creation Relationship managementSenior Associates are expected to have excellent written and spoken English, with the ability to draft and edit nuanced emails and...


  • Singapore St Luke's Eldercare Ltd. Full time

    We are looking for a Community Engagement Associate to join the team.As a Community Engagement Associate, you will primarily be responsible for the coordination and implementation of community engagement programmes and services as well as the management of members and volunteers. You will also ensure that all programmes and services are operated in...


  • Singapore Sasco Senior Citizens' Home Full time

    Working Location: Hong San TerraceBenefitsAnnual Wage Supplement (AWS), Performance + Variable Bonus, Staff Fringe Benefits & Training DeveopmentJob purposeThe jobholder is primarily responsible for the management of volunteers and stakeholders, delegating them to our sheltered home, daycare centres and activity ageing centre as well as seniors living in the...


  • Singapore Woodpeckerr Marketing Pte. Ltd. Full time

    Job Description & RequirementsJob Title: Creative Client Engagement Job Description: We are currently seeking a highly motivated and experienced Senior Sales Executive to join our dynamic sales team. As a Senior Sales Executive, you will be responsible for driving sales growth, building and maintaining strong client relationships, and achieving revenue...

  • Creative Client Engagement

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore WOODPECKERR MARKETING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsJob Title: Creative Client Engagement Job Description: We are currently seeking a highly motivated and experienced Senior Sales Executive to join our dynamic sales team. As a Senior Sales Executive, you will be responsible for driving sales growth, building and maintaining strong client relationships, and...


  • Singapore Currenex State Street Trust Company Full time

    Job DescriptionWho we are looking for:A highly motivated self-starter that can collaborate with multiple internal teams while supporting the Global Cybersecurity (GCS) Client Engagement function. Primary responsibilities include presenting the GCS program to clients during their due diligence efforts and working with the senior Client Engagement manager and...

  • Cybersecurity Client Engagement VP

    Found in: beBee jobs SG - 2 weeks ago


    Singapore State Street Full time

    Job DescriptionWho we are looking for:A highly motivated self-starter that can collaborate with multiple internal teams while supporting the Global Cybersecurity (GCS) Client Engagement function. Primary responsibilities include presenting the GCS program to clients during their due diligence efforts and working with the senior Client Engagement manager and...


  • Singapore Eclerx Private Limited Full time

    Roles & ResponsibilitiesAs a Client Engagement Manager with eClerx, you will gain a deep understanding of customer needs by nurturing senior level relationships. The incumbent drives growth by identifying opportunities to expand eClerx's relationship with customers, improve timeliness and accuracy or reduce risks and cost.Key Responsibilities- Maintaining...

  • Cybersecurity Client Engagement VP

    Found in: beBee S SG - 3 weeks ago


    Singapore State Street Full time

    Job DescriptionWho we are looking for:A highly motivated self-starter that can collaborate with multiple internal teams while supporting the Global Cybersecurity (GCS) Client Engagement function. Primary responsibilities include presenting the GCS program to clients during their due diligence efforts and working with the senior Client Engagement manager and...

  • Cybersecurity Client Engagement VP

    Found in: beBee S SG - 3 weeks ago


    Singapore State Street Full time

    Job DescriptionWho we are looking for:A highly motivated self-starter that can collaborate with multiple internal teams while supporting the Global Cybersecurity (GCS) Client Engagement function. Primary responsibilities include presenting the GCS program to clients during their due diligence efforts and working with the senior Client Engagement manager and...

  • Client Engagement Manager

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore ECLERX PRIVATE LIMITED Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesAs a Client Engagement Manager with eClerx, you will gain a deep understanding of customer needs by nurturing senior level relationships. The incumbent drives growth by identifying opportunities to expand eClerx’s relationship with customers, improve timeliness and accuracy or reduce risks and cost.Key...

  • Sales Associate/ Senior Sales Associate

    Found in: beBee jobs SG - 2 weeks ago


    Singapore Richemont Full time

    Roger Dubuis, a Richemont Group Brand, has been at the forefront of contemporary Haute Horlogerie since 1995. Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms. JOB DESCRIPTION - SALES ASSOCIATE / SENIOR SALES ASSOCIATE MISSIONA Sales Associate / Senior Sales...

  • Sales Associate/ Senior Sales Associate

    Found in: beBee S SG - 2 weeks ago


    Singapore Richemont Full time

    Roger Dubuis, a Richemont Group Brand, has been at the forefront of contemporary Haute Horlogerie since 1995. Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms.   JOB DESCRIPTION - SALES ASSOCIATE / SENIOR SALES ASSOCIATE   MISSION A Sales Associate...


  • Singapore Ace Ascentia Pte. Ltd. Full time

    Client Associate ConsultantJob Responsibilities:. Provide comprehensive support to clients in their financial planning and investment management needs.. Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating communication.. Collaborate with senior consultants to analyze clients' financial situations and...


  • Singapore Aedas Pte. Ltd. Full time

    AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 12 offices forms a diverse staff base with skills across all...

  • Audit, Senior

    1 week ago


    Singapore Mazars Llp Full time

    We are looking out for zealous and aspiring individuals who are keen on experiencing a diversified work culture in a growing international firm.You will be expected to work closely with team members and under guidance from your superiors on audit engagements which may include planning, performing, and concluding the engagement. You will also work closely...

  • Senior Associate

    1 week ago


    Singapore Cognizant Technology Solutions Asia Pacific Pte. Ltd. Full time

    You will be involved in driving the Talent Management strategy and implement programs that aim to attract, develop, retain, manage and engage our talents in Singapore to fulfil both immediate and long-term needs. You will also be involved in managing the Employee Engagement strategies in Singapore to make Cognizant an even Greater Place to Work. Your key...

  • Associate / Senior, Audit

    Found in: beBee S SG - 3 weeks ago


    Singapore Mazars Asia Full time

    About this position We are looking out for zealous and aspiring individuals who are keen on experiencing a diversified work culture in a growing international firm, where you will be expected to work closely with team members and under guidance from your superiors on audit engagements which may include planning, performing, and concluding the engagement....

  • Associate / Senior, Audit

    Found in: beBee jobs SG - 1 week ago


    Singapore Mazars Asia Full time

    About this position We are looking out for zealous and aspiring individuals who are keen on experiencing a diversified work culture in a growing international firm, where you will be expected to work closely with team members and under guidance from your superiors on audit engagements which may include planning, performing, and concluding the engagement....