Product Manager – Chatbot

3 weeks ago


Singapore Shopee Full time
Job Description:
  • As a product owner, drive the end-to-end product development of Chatbot or Customer Service features, from ideation, system design and development, to post-launch improvements and iterations
  • Conduct market research and competitor studies to identify opportunities, gaps and areas of improvement for our solutions
  • Effectively manage stakeholder expectations and project timeline. Develop detailed project plans and manage project risks
  • Work with the business team closely and deliver features which are in alignment with business goals and objectives
  • Assist the business team in promoting product-related operational promotion and training work
  • Track the data effectiveness after the product launch, and continuously promote product planning and iteration based on data analysis
  • Work with the team to deliver holistic Chatbot/Customer Service solutions, including but not limited to Chatbot, Chatbot Tools, CS live chat, Customer Service systems, Dispute systems, and data products in both Chatbot and Customer Service functionalities


Requirements:
  • Bachelor's or Master's degree, expected to graduate in 2024. Preferably majored in Computer Science, Information Systems, Business Analytics, Mathematics, or a related applied quantitative field
  • Previous internship in e-commerce, AI industry or product management is preferred
  • Understanding and/or hands-on experience in software development, data science and machine learning is preferred
  • Excellent problem solving, logical thinking and analytical skills
  • Effectively communicate complex business/technical information with different audiences verbally or in writing
  • Self-driven, positive attitude and team player
  • Proficient in English and conversational in Mandarin to facilitate cross-border collaborations with stakeholders from China


  • Product Manager

    3 weeks ago


    Singapore Shopee Full time

    Job Description:As a product owner, drive the end-to-end product development of Chatbot features, from ideation, system design and development, to post-launch improvements and iterationsConduct market research and competitor studies to identify opportunities, gaps and areas of improvement for our solutionsEffectively manage stakeholder expectations and...

  • LLM Engineer

    3 weeks ago


    Singapore Technology Services Group Pte. Ltd. Full time

    About Us:At TSGS, we are committed to providing innovative solutions that empower individuals and businesses to make informed financial decisions. As part of our mission, we are seeking a talented LLM Engineer to join our team and play a pivotal role in building a financial chatbot product.Job Description:This role involves designing and implementing a...

  • Product Manager

    1 week ago


    Singapore Technology Services Group Pte. Ltd. Full time

    Job Overview:We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital space.Key...


  • Singapore Shopee Full time

    Job Description:Develop machine learning models utilizing the latest NLP technologies to address various complex challenges Buyer/Shop/Seller/ Agent-side chat systems and reduce operational costs.Research and develop semantic search and recommendation, user intention recognition, multimodal understanding, intelligent document QA, etc.Collaborate with other...


  • Singapore Shopee Full time

    Job Description:Developing chatbot algorithms related to Q&A and dialogue management system using LLM (such as prompt engineering, fine-tuning, model alignment, etc) and deep learning techniquesCollaborating closely with product, business, operations, and engineering teams, participating in the complete development life cycle of chatbot.Requirements:Current...


  • Singapore Government Technology Agency Full time

    The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies. Join...


  • Singapore U3 Infotech Pte Ltd. Full time

    Key Responsibilities include:Working in an agile team responsible for developing and maintaining Chatbot. Working with the product owner to assess and size new feature requests. Understanding business requirements, propose solution design options and work on the decided option for implementation. Writing new dialogs and features, integrating with various...


  • Singapore Singapore Health Services Pte Ltd Full time

    The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with SingHealth's mission and goals. We...

  • Algorithm Engineer

    1 month ago


    Singapore TIKTOK PTE. LTD. Full time

    Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin,...

  • Algorithm Engineer

    3 weeks ago


    Singapore TIKTOK PTE. LTD. Full time

    Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin,...


  • Singapore Singapore Health Services Pte Ltd Full time

    The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals....


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPEThe incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.OVERALL OBJECTIVES Ensures that all guests receive prompt, cordial attention...

  • Product Manager

    1 week ago


    Singapore Rsm Stone Forest Accountserve Pte. Ltd. Full time

    Department/Unit : Nomadix R&DReporting Manager : Director, ProductsKEY RESPONSIBILITIESThe Product Manager will provide end-to-end product management of Nomadix assigned products. This role will champion, advocate and own the direction, roadmap and life cycle of this product line. The Product Manager may also lead the internal product planning, design,...

  • Product Manager

    1 week ago


    Singapore RSM STONE FOREST ACCOUNTSERVE PTE. LTD. Full time

    Roles & ResponsibilitiesDepartment/Unit : Nomadix R&DReporting Manager : Director, ProductsKEY RESPONSIBILITIESThe Product Manager will provide end-to-end product management of Nomadix assigned products. This role will champion, advocate and own the direction, roadmap and life cycle of this product line. The Product Manager may also lead the internal product...


  • Singapore SINGAPORE HEALTH SERVICES PTE LTD Full time

    Roles & ResponsibilitiesThe Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the...

  • IT Product Manager

    2 weeks ago


    Singapore NEW TONE CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Product Manager to join our client's team and handle an IT product planning and execution throughout the product lifecycle.Responsibilities: Establishing a unified knowledge base for larger teams to enable independent decision-making. Evaluate customer needs, market trends, and potential partnerships for ROI...

  • Product Manager

    3 weeks ago


    Singapore MANABIE INTERNATIONAL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesResponsibilities: Collaborate with engineering, design, and product management squad members to translate high level feature requirements into comprehensive and technically sound product specifications. Drive the product development process for your squad from concept through design, build, release, and improvement. Ensure product...

  • Product manager

    3 weeks ago


    Singapore UM CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals. Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch. Conduct market analysis...

  • Product Manager

    1 month ago


    Singapore GAMETION GLOBAL TECHNOLOGIES PTE. LIMITED Full time

    Roles & ResponsibilitiesResponsibilities· Manage the end-to-end lifecycle(s) of complex products spanning multiple feature areas.· This will involve writing and consulting on specs, overcoming design challenges and taking the lead for promoting interoperability and scale.· The Product Manager will drive the overall research strategy, driving the usage of...

  • Product Manager

    3 weeks ago


    Singapore Gametion Global Technologies Pte. Limited Full time

    Responsibilities. Manage the end-to-end lifecycle(s) of complex products spanning multiple feature areas.. This will involve writing and consulting on specs, overcoming design challenges and taking the lead for promoting interoperability and scale.. The Product Manager will drive the overall research strategy, driving the usage of core innovative game...