Network & Security Engineer (L3)

1 month ago

Singapore Ntt Singapore Pte. Ltd. Full time

Responsibilities:

. Provide Level 3 network operations support.

. Respond to incident calls and ensure the SLA to our clients is met.

. Perform changes to the network in-line with the organization's Change Management processes.

. Ensure compliance to policies, processes and standards, both internal and clients' organization

. Prepare network analysis reports, including findings with analysis.

. Participate in regular operations review meetings, including operational issues, tickets review etc.

. Participate in projects/activities to support improvement initiatives.

. Conduct proper handover from the project team to operations after commissioning of projects.

. Conduct internal training and/or knowledge transfer to team.

. Update operations documentation (technical, CMDB, etc).

Requirements:

. At least 3 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN).

. Diploma or Degree in Engineering, IT or its related field.

. Minimum Cisco CCNP certification.

. In-depth knowledge of network routing and switching technologies and protocols

. Knowledge of network security, load balancing and optimization technologies

. Experience working with Cisco ACI, Bluecoat Proxy, F5 Load Balancer, Palo Alto or Checkpoint firewall is preferred.

. Ability to work in a multi-cultural team.

. Good communication skills both written and verbal.

. Ability to prioritise work & multitask.

. Analytical and possess good troubleshooting skills.

. Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef).

. Shift work required (24/7)

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