Application Maintenance Engineer
3 weeks ago
Job Responsibility
. Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.
. Prioritize defects and plan for production release based on defect criticality or align with the quarterly release
. Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.
. Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
. Follow up on defect closure and meet defect closure KPI
. Share production defect support learning with QA team and development team to improve application quality and minimize future defects
. Perform annual Disaster Recovery (DR) exercise for supported applications
. Provide support to System Engineers on server level patches / upgrade as and when applicable
. Ensure proper knowledge transfer (KT) from project/development team before enhancement release
. Verify and deploy programs and systems
. Troubleshoot, debug and upgrade existing software
. Recommend and execute improvements
Job Requirements
Technical Skills & Experience
. 4 or more years' in troubleshooting and fixing issues across different technologies/platform
. Strong troubleshooting and problem-solving skills
. Strong written, oral communication skills and ability to manage user/vendor/customer
. Experience with FIS OPF (Open Payment Framework) product is necessary
. Experience with payment domain and SWIFT message will be a big plus
. Ability to easily adapt to any technology/environment
. Strong working experience with Java, Spring Boot and API (Microservices)
. Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks
. Experience tuning Kafka components for varying traffic and performance requirements
. Ability to learn new languages and technologies
. Excellent communication skills
. Resourcefulness and troubleshooting aptitude
. Attention to detail
. Experience with Incidents & Problem management
Education
. Degree in Computer Science or related discipline
Primary Contacts
. Lead Developer
. Development Team
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