Assistant Housekeeper

4 weeks ago


Singapore Sheraton Towers Singapore Hotel Full time

. Daily scheduling of Room Attendants (RA) and Runner's assignment.

. Supervise, train and check the overall work of RA and public area cleaners

. Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.

. Follow up on the work performance and assignments of RA.

. Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.

. Inspect VIP rooms prior to guest's arrival.

. Report maintenance deficiencies that require immediate attention and follow up on their status.

. Handle all guest requests items that come through the Job codes and walkie.

. Ensure that Policy of breaking 'Privacy ' is handled seamlessly.

. Maintain Housekeeping supplies at par levels.

. Assist the Executive Housekeeper with Housekeeping stock-take.

. Organise linen stock-takes and collate information.

. Check cleaning standards in rooms are up to Quality Standards.

. Ensure safety of keys and communication devices are accountable for at end of shift.

. Conduct formal performance appraisals of all staff in Housekeeping department.

. Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.

. Ensure compliance with legislated heath and safety requirements within the workplace.

. Comply with all Corporate and Hotel Standards and Procedures.

. Take ownership and handles guests' complaints pertaining to guest's comfort and housekeeping duties.



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