Social Work Associate

1 week ago

Singapore Epworth Community Services Full time

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Social Work Associate, Literacy Centre

The Social Work Associate will support in programme management, social work functions, administrative support, outreach and community engagement with children and their families. This role is for a committed individual who can work in a team and wants to make a difference in the lives of children and their families through educational intervention programmes for specific learning needs. The Social Work Associate should possess empathy, and demonstrate compassion towards individuals facing challenging situations. The Social Work Associate should also have an understanding and appreciation for diverse cultures, beliefs, and backgrounds.

This role will be offered on a 3-year contract.

Job Responsibilities & Requirements:

  • Assist the manager in making calls to new referrals to gather preliminary information on the availability of the child for classes.
  • Providing information on details of our services to new clients.
  • Processing, assessing, and managing referrals for subsidy/ sponsorship.
  • Tracking and evaluating subsidy/sponsorship application outcomes through proper documentation.
  • Reviewing subsidy cases to ensure updated financial status and advise recommended subsidy levels.
  • Communicate the results of financial assessment to parents/ caregivers by engaging clients professionally and respectfully, to understand needs, and build rapport with children and families.
  • Keep proper and updated records of the database.
  • Compiling and providing timely submission of reports of subsidy cases and programmes to the management and relevant external agencies for continuity of service.
  • Plan and organise Kidsclub programmes (such as KidsRead), including training and working with volunteers on these programmes.
  • Collaborate with internal and external stakeholders on events and programmes for students.
  • Assist in the administrative processes involved in the organization of events (e.g., crafting of consent forms, dissemination of information to all stakeholders, collection of responses, etc).
  • Rapport building and volunteer/client engagement.
  • Help out on any other duties when needs arise (e.g., reception duties, terms and conditions briefing etc).

Requirements:

  • Available to work half a day on Saturdays
  • Diploma/degree in Social Work, or relevant discipline such as psychology.
  • Proficiency in Microsoft Office and basic IT knowledge and skills.
  • Good written and verbal communication skills.

Other Information:

  • Location of workplace: Bukit Batok
  • Attractive remuneration package which comprises of fixed and variable bonuses

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