Group Senior IT Executive

3 weeks ago


Singapore Golden Bridge Foods Manufacturing Pte Ltd Full time

Group Senior IT Executive supports the day-to-day activities of the Group IT Department. This position reports to Head of Group IT. The roles and responsibilities are stipulated as follows:-

JOB DESCRIPTION

  • Installing and configuring of computer hardware, software, systems, networks, printers, and scanners.
  • Monitoring, maintaining, and securing computer systems and networks.
  • Responding in a timely manner to service users' queries, IT issues and requests.
  • Providing technical support across the companies (this may be in person or over the phone).
  • Manage all IT aspects of employees' on-boarding / off-boarding and IT Orientation.
  • Sourcing and purchasing of all IT equipment's.
  • Supporting and testing of new technology.
  • Level 1 Support MS Dynamics AX / D365.
  • Provide training to users and participate in IT projects when necessary.
  • Document and update Standard Operating Procedures (SOPs), IT policies and IT documents.
  • Proactively monitor IT contracts to ensure timely renewal.
  • Always reflecting professionalism and best quality of customer service in communicating with users or any related stakeholders.
  • Perform any other ad-hoc tasks assigned by the Group IT manager.

Requirements

-Preferably Degree or higher in Information Technology or its equivalent.

-Min 7 years of experience with IT Support.

-Experience in manufacturing environment which include Supply Chain & Finance.

-Preferably with knowledge of supporting MS Dynamics 365, MS applications, & services and SQL Server (or SAP or Oracle is an advantage).

-Knowledge of BI tools like PowerBI is an added advantage.

-Excellent communication and team player.

-Patient, polite, friendly, and helpful personality.

-Positive attitude, dynamic, resourceful, and independent.

-Knowledge of ITSM is a plus.

-Good PC & Web Skills, knowledge in Windows, Windows Server 2016 & above, Microsoft SQL Server. Also familiar with MS Office and Windows software.artment. This position reports to Head of Group IT.



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