Assistant Communications Manager

3 weeks ago


Singapore GVT Government Technology Agency Full time
Job Description Summary
[What the role is]

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

As Singapore's first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

The Department of Communications is responsible for the marketing and publicity of Singapore Polytechnic (SP) and SP's corporate website is one of our key outreach platforms. The Webmaster is responsible for leading the strategic management of Singapore Polytechnic's website and ensuring that the website operates smoothly.

[What you will be working on]

Responsibilities:-

  • Website Content Management

    • Oversee the revamp of the SP Website in collaboration with various internal/external stakeholders and work with the web vendor to ensure that timelines and milestones are well-planned and adhered to, including regular updates to management on the progress of the project

    • Create or adapt content for website in line with organisation strategy

    • Ensure content is updated for corporate pages (About SP) and corporate events (Graduation) on SP website

    • Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated

    • Manage web vendor for the creation of campaign webpages for corporate events

  • Website Administration and IT support

    • Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues

    • Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices

    • Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)

    • Manage the website budget and procurement processes

  • Web Traffic Analysis for actionable insights

    • Work closely with the content team to analyse the impact of paid campaigns in driving traffic to the website

    • Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience

  • Support other administrative duties where required

[What we are looking for]

Requirements:-

  • Degree in Communications, Marketing, Advertising or related fields

  • 3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal

  • Excellent project management skills, including managing external vendors, agencies and internal stakeholders

  • Knowledge on User Interface and User Experience design and best practices will be advantageous

  • Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript

  • Proficiency in data analytics will be advantageous eg: Google Analytics

  • Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop

  • Good grasp of IT technologies, methodologies, architectures and cybersecurity best practices will be advantageous

  • Candidate will be offered a position that will commensurate with their years of experience

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 26 April 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.


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