Assistant Communications Manager
3 weeks ago
[What the role is]
Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023
As Singapore's first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.
The Department of Communications is responsible for the marketing and publicity of Singapore Polytechnic (SP) and SP's corporate website is one of our key outreach platforms. The Webmaster is responsible for leading the strategic management of Singapore Polytechnic's website and ensuring that the website operates smoothly.
[What you will be working on]
Responsibilities:-
Website Content Management
Oversee the revamp of the SP Website in collaboration with various internal/external stakeholders and work with the web vendor to ensure that timelines and milestones are well-planned and adhered to, including regular updates to management on the progress of the project
Create or adapt content for website in line with organisation strategy
Ensure content is updated for corporate pages (About SP) and corporate events (Graduation) on SP website
Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated
Manage web vendor for the creation of campaign webpages for corporate events
Website Administration and IT support
Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues
Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices
Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)
Manage the website budget and procurement processes
Web Traffic Analysis for actionable insights
Work closely with the content team to analyse the impact of paid campaigns in driving traffic to the website
Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience
Support other administrative duties where required
[What we are looking for]
Requirements:-
Degree in Communications, Marketing, Advertising or related fields
3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal
Excellent project management skills, including managing external vendors, agencies and internal stakeholders
Knowledge on User Interface and User Experience design and best practices will be advantageous
Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript
Proficiency in data analytics will be advantageous eg: Google Analytics
Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop
Good grasp of IT technologies, methodologies, architectures and cybersecurity best practices will be advantageous
Candidate will be offered a position that will commensurate with their years of experience
Successful candidate will be offered a 2-year contract in the first instance.
Closing date: 26 April 2024
If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.
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