Client Management Specialist
2 weeks ago
Job Description:
To solidify business relationships and develop professional rapport with the existing major clients. Act as a main interface between clients and internal cross functional teams to optimize the best business practice.
- Responsible for day-to-day coordination of all aspects of Clients' business requirement.
- Provide customer service support by attending to clients' enquiries and requirement on order information/status, quotation, shipping, etc
- Follow up closely to ensure resolution of all problems and issues from Clients.
- Advising client on delivery schedule and inventory availability.
- Work closely with all cross-functional teams to ensure clients' operational requirements are met.
Job Requirements:
- Minimum Diploma in Business or equivalent.
- 1 - 2 years of working experience in order management or customer service.
- Excellent time management and interpersonal relationships.
- Strong analytical and problem-solving skills, Good negotiation.
- Good verbal and written communication skills.
- Strong team player with ability to multi-task and takes strong ownership in task.
- Ability to work with huge data accurately.
- Attention to details.
Location : Ubi Area
Work days/Time : 5 days / 8.30am to 5.30pm
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