Group IT Manager

3 weeks ago


Singapore Miclyn Express Offshore Pte. Ltd. Full time

Job Responsibitities:

  • Assist in the development, maintaining and publishing of Group IT policies, standards and guidelines
  • Responsible for all aspect of the company's IT and systems including hardware, software, network, security and communication
    - 99.9% uptime availability through robust resilient architecture and planned maintenance
    - Optimal asset management which include servers, switches/routers. PCs/Laptops, smartphones (Inventoried, maintained in good working condition and not obsolete)
    - Network bandwidth monitored to ensure that bandwidth adequately supports business requirements (messaging, voice, video, ERP, SF.com, Danos, etc.)
    - Data on servers and PCs are backed up on a timely basis, recovery within reasonable time to meet business requirement
    - Planned database and system administration
    - Update and patches (security, software, OS etc.) tested and installed timely
    - Security from current known threats for all LAN/internet networks and all hardware attached to the network
    - Licensing is adequate, monitored and compliant
  • Responsible for coordinating the evaluation, deployment and management of current and future IT systems across the organization
  • Responsible for the implementation and control of the projects that relate to the selection acquisition, development, installation of major IT including hardware, software maintenance contract.
  • Categorize, plan and prioritize report/enhancement for software/application requested, evaluate them by ROI and address them in a timely manner
  • Ensure IT systems and operations comply to application laws and regulations
  • Ensure that Group has a robust disaster recovery and business continuity plan manage IT incidents to minimize business impact and protect company assets and reputation. During such incident, provide regular communications including updates/reminders so that users are well informed and business disruption is managed
  • Support and guide regional IT infrastructure teams
  • Develop, coordinate and manage annual IT capex and opex budget
  • Provide training for new IT as well as retraining to address/improve user environment
  • Develop integration and mobility solutions based on users requirements

Job Requirements:

  • Minimum Degree in Computer Science/Information Technology or equivalent
  • Minimum 8 years of relevant managerial experience
  • Working experience as an IT consultant
  • Substantial exposure to data processing, hardware platforms, enterprise software applications and outsourced systems
  • Experience in different ERP system including SAP is needed
  • Experience implementing new systems, including SAP and associated infrastructure
  • Experience in running and managing regional IT support including SAP
  • Knowledge of business processes and relevant software project management
  • Knowledge and experience in reporting tools such as BPC would be an added advantage
  • IT budget management
  • Vendor selection, negotiation and management


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