Head Settlement Risk Management

2 weeks ago

Singapore International Air Transport Association Full time
About the team you are joining

Reporting to the Director, Settlement Risk Management, the Head, Settlement Risk Management leads, develops and manages the Settlement Risk Management team in Singapore, responsible for the execution of the risk management activities related to Agencies, Airlines and Financial Security Providers in IATA Financial Settlement Systems. The position is responsible for assuring the secure operation and delivery of risk management services, in accordance to the global Standard Operating Procedures (SOPs) and the IATA Settlement Risk strategy and in line with the targets set by the organization and the industry, with strong internal controls, process integrity, continuous improvement and efficiency.

What your day would be like
  • Responsible for the Agency and Financial Security Providers activities for companies based in Asia Pacific in addition to Airline Settlement Risk Management activities for companies in Asia Pacific and North Asia.
  • Lead the Singapore-based Settlement Risk Management team to ensure all SOPs are executed in compliance and integrity adhering to IATA's Financial Settlement Systems resolutions and regulations, global and local financial criteria and other risk assessment and mitigation policies and with the maximum operational process performance and efficiency in accordance to the established KPIs.
  • Direct the annual financial reviews and risk assessment monitoring processes (e.g. SMAP, EDS, MIR, etc.), in compliance with IATA Resolutions and Standard Operating Procedures (SOP). Responsible for liaising with the external financial assessor(s) in relation to regional performance issues.
  • Recommend and initiate suspension processes when a participant does not meet its obligations
    Responsible for appointing and managing strong Financial Security Providers, to underpin the risk exposure to airlines operating in BSPs and CASS.

    Responsible to lead the recovery of encashment of financial securities to maximize the recovery of industry losses.
  • Lead and responsible for ensuring the proper review and development by Country Offices of local financial criteria for the markets in scope.
  • Ensure the teams provide the best customer orientation, fast customer service Level 3 queries, in a 24/7 environment, and back-up the other teams in Madrid and Beijing.
  • Ensure a rapid and effective communication to Members with regards to all IATA Passenger and Cargo risks, in coordination and alignment with communications standards agreed with the Agency Program Governance team and groups.
  • Be present in global Governance forums and attend key customers on matters related to Agency/Airline Risk Management when required.
  • Assist the Director, Settlement Risk Management, with the rest of the Heads in the managing and coordination of the area activities and initiatives including development of a robust Airline risk management strategy.
  • Responsible for providing inputs to the Settlement Risk Strategy for the best effectiveness of Industry Risk targets, as well as inputs to the SOPs and tools to improve the processes and effectiveness.
  • Lead and coach teams and individuals, developing their capabilities through effective talent management, recruitment and succession planning.
We would love to hear from you if
  • You have a university Degree in a relevant discipline. MBA would be an asset.
  • 10 years professional experience in the industry, or in the area of financial / credit risk management.
  • Strong grasp of accounting principles and financial analysis.
  • Experience in decision making and running complex and time-critical activities.
  • Proven ability to effectively lead and manage large operational teams is a must, with a key focus on effectiveness and efficiency.
  • Independent, energetic, conscientious and self-motivated working attitude.
  • Good executive and communication skills to interact with senior management.
  • Fluency in English knowledge of other regional languages would be an asset.

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