Information Technology

4 weeks ago


Singapore Singapore Airlines Limited Full time

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

  • Manage, develop, enhance and support company's IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
  • Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
  • Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
  • Manage and drive the IT Service Provider's performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
  • Serve as the Point of Contact for IT initiatives' performance, services and changes.
  • Facilitate system and service handover to the IT operations for any new applications and major enhancements
  • Any relevant ad-hoc duties

Requirements

  • Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
  • Minimum 5 - 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
  • Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
  • Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
  • Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
  • Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
  • Knowledge and experience in DevOps and Agile
  • Responsive to dynamic environment
  • Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
  • User-Oriented with good appreciation of business operations
  • Diligent and willing to work beyond office hours
  • Independent, Self-motivated and result driven


  • Singapore School Of Science And Technology, Singapore Full time

    The Information & Communications Technology Executive reports to the Information & Communications Technology Manager.He/She is responsible for Information & Communications Technology matters such as:- Assist the Manager in monitoring the daily operations of the ICT helpdesk, and work with the outsourced Desktop engineer to provide end-user support. - Provide...


  • Singapore SCHOOL OF SCIENCE AND TECHNOLOGY, SINGAPORE Full time

    Roles & ResponsibilitiesThe Information & Communications Technology Executive reports to the Information & Communications Technology Manager.He/She is responsible for Information & Communications Technology matters such as:- Assist the Manager in monitoring the daily operations of the ICT helpdesk, and work with the outsourced Desktop engineer to provide...


  • Singapore SINGAPORE AIRLINES Full time

    The successful candidate will join the Application Services (Loyalty Marketing) department in SIA Information Technology Division. As a developer with Kris+/Krispay (world’s first blockchain based airline loyalty digital wallet), you will be working with our team of developers, UX designers and product specialists to enhance our platform, web and mobile...


  • Singapore SINGAPORE AIRLINES Full time

    The successful candidate will join the Application Services (Loyalty Marketing) department in SIA Information Technology Division. As a developer with Kris+/Krispay (world’s first blockchain based airline loyalty digital wallet), you will be working with our team of developers, UX designers and product specialists to enhance our platform, web and mobile...


  • Singapore SINGAPORE AIRLINES Full time

    The successful candidate will join the Application Services (Loyalty Marketing) department in SIA Information Technology Division. As a developer with Kris+/Krispay (world's first blockchain based airline loyalty digital wallet), you will be working with our team of developers, UX designers and product specialists to enhance our platform, web and mobile...


  • Singapore SINGAPORE AIRLINES Full time

    The successful candidate will join the Application Services (Loyalty Marketing) department in SIA Information Technology Division. As a developer with Kris+/Krispay (world’s first blockchain based airline loyalty digital wallet), you will be working with our team of developers, UX designers and product specialists to enhance our platform, web and mobile...


  • Singapore SINGAPORE AIRLINES Full time

    The successful candidate will join the Application Services (Loyalty Marketing) department in SIA Information Technology Division. As a developer with Kris+/Krispay (world's first blockchain based airline loyalty digital wallet), you will be working with our team of developers, UX designers and product specialists to enhance our platform, web and mobile...


  • Singapore SINGAPORE AIRLINES Full time

    The successful candidate will join the Application Services (Loyalty Marketing) department in SIA Information Technology Division. As a developer with Kris+/Krispay (world's first blockchain based airline loyalty digital wallet), you will be working with our team of developers, UX designers and product specialists to enhance our platform, web and mobile...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Nanyang Business School (NBS), Nanyang Technological University invites applications for the position of Visiting Professor under the Division of Information technology and Operations Management (ITOM).Responsibilities:Expected to teach for both undergraduate and postgraduate course on Cybersecurity and Data PrivacyParticipate and collaborate with NBS...


  • Singapore SINGAPORE AIRLINES LIMITED Full time

    Roles & ResponsibilitiesJob DescriptionWe are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery,...

  • Data Engineer

    4 weeks ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Insurance Risk and Finance Research Centre (IRFRC) at the Nanyang Business School (NBS), Nanyang Technological University (NTU) is looking for an experienced Data Engineer to join the team.Key Responsibilities:Co-evaluate business needs and objectives.Build IT/data systems and pipelines.Build algorithms and prototypes.Support data acquisition for...


  • Singapore COMBA TELECOM SYSTEMS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Oversee IT operations of corporate and regional offices. Design and implement IT strategies and infrastructure, identify and eliminate security risk. Establish IT policies to cope with the implementation of IT strategies. Coordinate with management, departments and regional offices for analyzing requirements and...


  • Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesJob Description & Requirements1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3.Furnish and...

  • Research Engineer I

    3 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The College of Computing & Data Science (CCDS) invites applications for the position of Research Engineer I. Key Responsibilities: Survey existing studies on mobile data visualization design and its interactionDevelop new techniques for the design and creation of mobile-friendly data visualizationsDevelop novel techniques for effective and convenient user...


  • Singapore Singapore Airlines Limited Full time

    Job DescriptionWe are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc....

  • Senior Manager

    4 weeks ago


    Singapore CHINESE DEVELOPMENT ASSISTANCE COUNCIL Full time

    Roles & ResponsibilitiesJob Responsibilities: Oversee and manage the technological infrastructure (networks and computer systems) in the organization and plan the technology roadmap to ensure optimal performance. Oversees IT infrastructure in HQ and CDAC centres. Plans, develops and implement IT strategies to support CDAC’s strategic objectives. ...


  • Singapore FORBIS HUMAN CAPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesThis advertisement is for the recruiting position of Information and Communication Technology to support ICT Teaching & Learning.If successfully selected, you will be seconded to a MOE Primary School located in Edgefield Plains.Contract Period: From 14 July 2024 to 13 July 2025 or after the issuance of LOA whichever is laterOption...


  • Singapore Comba Telecom Systems (singapore) Pte. Ltd. Full time

    Responsibilities:Oversee IT operations of corporate and regional offices.Design and implement IT strategies and infrastructure, identify and eliminate security risk.Establish IT policies to cope with the implementation of IT strategies.Coordinate with management, departments and regional offices for analyzing requirements and expectations, as well as...


  • Singapore The Red Pencil (Singapore) Full time

    Information Technology Intern (Part-time / Full-time)About the Internship:We are seeking a motivated intern to join our team and contribute to our digital transformation project aimed at implementing a new CRM (customer relationship management) system into our daily operations. This internship offers a valuable opportunity to gain hands-on experience in the...


  • Singapore ANRADUS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Industry/ Organization Type: Consulting/ Recruitment Firm Position Title: Information Technology Assistant Working Location: Singapore, East Region Working Hours: Monday - Friday (9:00 AM - 6:00 PM)Role DescriptionThis Information Technology Assistant reports to the IT Department. Anradus Pte. Ltd. is committed to...