Monitoring Specialist
2 weeks ago
Zenith Infotech (S) being in Tech Recruitment industry for over 25 years, is assiting one of our clients to recurit Monitoring Specialist.
This is a 11 month contract role, with rotating shfits on weeknds and public holidays.
Candidates are open to the above working hours are most welcome to apply.
ROLES & RESPONSIBILITIES:
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out
- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
- Handle ad hoc duties as required
REQUIREMENTS:
- Minimum 1 year of experience working in an administrative role
- Minimum education level: N levels subject to working experience
- Fast learner and good team player
- Demonstrates good communication skills and comfortable to work in a fast-paced environment
- 9am to 6pm, 44 hours per week, able to work rotating shift hours including weekends and public holidays
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