IT Admin Assistant, 3~6 months contract
3 weeks ago
Working location: 54 Genting Lane
Working Hour: 8.30am to 5.30pm, MonFri
Responsibilities:
- Provide comprehensive technical support to end-users, addressing hardware and common software issues on office computers.
- Assist in the setup, configuration, and maintenance of computer systems, software, and peripherals.
- Conduct routine maintenance tasks such as system updates, backups, and antivirus scans to uphold IT system security and integrity.
- Collaborate closely with IT team members, adhering to standard operating procedures (SOP) and best practices to ensure efficient workflow.
- Aid in managing user accounts, permissions, and access controls across various platforms and applications.
- Participate in the procurement and inventory management of IT equipment and software licenses, including issuing, collecting, and recording IT assets according to established procedures.
- Document IT procedures, configurations, and troubleshooting steps to maintain an up-to-date knowledge base.
- Monitor basic network and system health and uptime, ensuring the maintenance of IT server rooms in accordance with guidelines.
- Assist in the disposal of Beyond Economic Repair (BER) devices and the retirement of End-of-Life (EOL) devices and/or operating systems.
- Undertake other ad-hoc tasks as required.
Requirements:
- Minimum diploma or above in IT/Computer Engineering or related field.
- Proficiency in English and Mandarin to effectively support end-users from China.
- Minimum of 1 year of relevant experience, preferably in IT helpdesk support and office administration.
- Comfortable with a contract duration of 3 to 6 months, with potential for extension.
EA License 22C1383
EA Personnel R22110043
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