Registrar and Quality Assurance Officer

3 weeks ago

Singapore Sish Institute Pte. Ltd. Full time

Reports to Dean / Executive Director and management on student administrative matter.

REGISTRAR

  • Responsible for student administration, support and records
  • Supervises and manages the Registrar's Office to ensure smooth operation and provide quality service to all stakeholders
  • Oversees student support services to provide caring support and organise student activities to build a vibrant student community
  • Ensures high level of security of the School data and practises confidentiality with regards to all students' and official records
  • Ensures the campus facilities to be sufficient, clean and in good working order
  • Plans the academic calendar
  • To be the Administrator of the Student Management System
  • In charge of all communication systems that are vital to the dissemination of information to students
  • Supervises the coordination, evaluation and certification of all graduation applications
  • In charge of organising graduation functions
  • Administration and consolidation of student data and compilation of monthly, quarterly and annual reports and returns
  • Oversees the engagement of alumni community
  • Ensures compliance to PE (Acts) and EduTrust requirements
  • Develop the appropriate recommendations for the implementation of related technology application in support of enhanced services offered through the Registrar's Office
  • Reviews, recommends and implements improvement to achieve operational efficiency and effectiveness and total customer satisfaction
  • Plan duties, training and development of the Registrar Office staff and conducts performance evaluation
  • Ensures the meeting of the annual departmental budget

QUALITY ASSURANCE

  • Assist MD in developing and complying with a quality assurance system that supports, contributes and integrates with the organization's business, strategic plans and academic standards.
  • Assist MD in developing and maintain the quality assurance frameworks in line with EduTrust and regulatory requirements by the Council for Private Education.
  • Liaise and work with external parties on implementing systems/structures required to conform with various quality certification schemes.
  • Work with internal departments to ensure compliance with the standards required by relevant government agencies and overseas universities/external education partners.
  • Assist in internal and external audits for the various quality certification schemes and academic standards, and ensure closure of relevant corrective action plans.
  • Organise and execute internal audits to ensure adherence to external/internal academic and quality standards and established policies/procedures.
  • Maintain and manage quality-related documentation for the school.
  • Administer different surveys to stakeholders.
  • Administer all feedback from stakeholders.
  • Collate and compile key statistical and qualitative analysis reports for school management.
  • Compile and maintain policies, operation manuals, key performance indicators and organisational results.
  • Ensure timely submission of reports to Academic Board, universities, external education partners and government agencies, and up-to-date maintenance of records.
  • Act as secretary for internal quality assurance meetings.

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