Customer Service cum Counter Sales
4 weeks ago
Job Description:
. Deliver customer service to hotline calls, emails and walk-ins
. Processing of orders via various purchase options
. Processing enrolments of new customers
. Prepare daily sales report to ensure accurate payments received and stock quantities
. Assist with merchandise and spare parts purchase
. Filing of documents
. Checking of invoices with order forms to ensure invoices are keyed correctly
. Handle customer enquires
. Issue products to customers according to the purchases
. Packing of stock for deliveries and courier service
. Coordinate with courier to ensure timely delivery
. Daily stock count to ensure accurate and sufficient inventory level
. Order stock in to replenish
. Receiving of stock and arrangement of stock in warehouse
. Providing after-sales service (repair)
. Prepare inventory reports
. Any other ad-hoc duties
Requirements:
. Minimum 3 years of experience in customer service or sales administration
. Strong communication skills in verbally and in written
. MS Office Skills
. Able to work independently and good teamwork
Other information:
. AWS
. Transport, meal and OT allowance
. Medical and dental benefits
. Working location: Paya Lebar
. 5.5 days' work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)
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