Zákaznická podpora s N?M?INOU

4 weeks ago


Singapore Teleperformance Full time

Sta se dležitou souástí nejvtšího online e-shopu na svt Pipoj se k našemu mezinárodnímu týmu, pracuj s kolegy z celého svta a pomáhej zákazníkm nmecky mluvících zemí.

Náš pardubický tým se neustále rozrstá a Ty mžeš být u toho. Naším spoleným jmenovatelem je nmina, zápal pro týmovou práci a komunikativnost. Co u nás urit nenajdeš je nuda a rutina.

Hledáme kolegy, kteí se nebojí hledat ešení a odpovídat na otázky.

JAK BY ML VYPADAT NÁŠ NOVÝ KOLEGA

  • umí nmecky minimáln na úrovni B2 (pedchozí pobyt v zahranií je výhodou, ale ne nutností)
  • rád komunikuje, a to pevážn na telefonu, ale zárove i prostednictvím email a chatu
  • zvládá práci na PC
  • ví, že zákazník je vždy na 1.míst
  • je flexibilní (pracujeme na 8-hodinové smny od pondlí do pátku, 7 - 21h, víkendy jsou volné)
  • je týmovým hráem

JAKÁ BY BYLA TVÁ ROLE V TELEPERFORMANCE

  • telefonická i elektronická komunikace jménem klienta se zákazníky z Nmecka, Rakouska a Švýcarska (nap. asistence pi objednávkách a jejich zmnách, pi lokalizaci objednávky, pi ešení reklamací)
  • zodpovdnost za kompletní ešení vetn komunikace se tetí stranou (dodavatelé, doruovatelské spolenosti, sklady, aj.)
  • zadávání dat do interního systému

A CO TI ZA TO NABÍZÍME MY

  • z velké ásti samostatnou, zodpovdnou práci, která Ti bude pinášet radost a také zajímavé finanní ohodnocení
  • fixní mzdu 27 500 K
  • pevn daný bonusový systém, díky kterému mžeš od druhého msíce získat až 12 000 K
  • relokaní píspvek vpípad sthování do Pardubic až do výše 15000 K
  • první smlouvu na rok, následn možné prodloužení
  • 5 týdn dovolené
  • stravenky ve výši 90 K
  • zvýhodnné mobilní tarify pro Tebe i rodinné píslušníky
  • super tým, kde se k sob chováme oteven a s respektem
  • zázemí moderních kanceláí pímo v centru Pardubic
  • možnost profesního rstu, rádi využíváme potenciál našich zamstnancm a nov otevírané pozice doplujeme nejastji práv z jejich ad
  • karty Multisport a Makro
  • oberstvení na pracovišti, kafeterie, firemní akce a mnoho dalšího

Nástup: dle termínu školení v prbhu celého roku

Zaujala T naše nabídka nebo Ti chybí njaká podstatná informace Neváhej nás kontaktovat

Místo výkonu práce:Pardubice

Tšíme se na setkání



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