Operations Director

2 weeks ago


Singapore Khai Zhen Landscape Pte. Ltd. Full time

General Management

  • Driving the overall operational and business performance
  • Develop clear team structures with specific Areas of Responsibility
  • Work with the CEO to develop goals
  • Lead the teams to achieve the KPIs set out for the business
  • Set and communicate clear operating standards
  • Ensure that the teams execute based on these operating standards
  • Ensures team alignment with the company's and group's vision, mission, and values
  • Ensure quality, operating standards, and compliance are met

Talent & Financial Management

  • Drive the annual planning and budgeting process and ensure that the budget is achieved
  • Manage the overall Profit and Loss statement of the company
  • Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to sales and marketing tools
  • Conceptualizing staff development plans according to the needs of the business
  • Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
  • Implementing training strategies for the company with the support of the HR Team
  • Work with the HR Team regarding employee movements and performance feedback

Strategy and Business Development

  • Develop and execute the growth strategy for the business
  • Develop the operational playbook for local and overseas expansion including service standards, SOPs, design guidelines, landscape guidelines, etc.
  • Cultivate and maintain relationships with key business partners

We love people who:

  • Are active, hardworking, and grateful
  • Own outcomes and drive solutions
  • Are self-motivated and always crave learning

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