Consulting Director, Airlines SME

4 weeks ago

Singapore Visa Worldwide Pte. Limited Full time

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Hub Practices team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director Airlines SME does at Visa

We are looking for an individual to join us as a Seller/Fintech SME in Visa Consulting and Analytics, Hub Practices team based in Singapore. The Visa Consulting Airline Director will be a subject matter expert across this critical industry sector. They will be key in ensuring that our engagements are of an exceptional quality and deliver value to all parties.

This individual will be responsible for leading significant components of client consulting engagements, within the Airline/Travel. Typically, this will involve the analyst interacting with the client team, leading projects, gathering and managing inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

We would expect the successful applicant to have deep domain expertise as the role involves advising clients within the airline industry to support them to utilise electronic payments and payment related data to grow and optimise their business. Ideally the successful applicant's domain knowledge should include specific industry level customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.,) as well as a holistic understanding of industry trends, players, best practices along with multifunctional experience across strategy, optimization, organization etc.). The role requires the successful applicant to be able to lead workshops with clients across all levels in the organization, develop proposals that meet the client needs identified and deliver engagements to address the needs identified.

Principal Responsibilities/Key Results Area

  • Ongoing evolution of the Airline consulting strategy within the Seller/Fintech consulting practice
  • Holistic understanding of the Airline industry (trends. players, best practices, multifunctional experience across strategy, optimization, organization etc.)
  • Domain knowledge at industry level of customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.,)
  • Development and expansion of offerings relevant to Airlines that support business growth including data related services, cobrands, Value Added Services etc.
  • Build close relationships with Airline partners to develop expert understanding of their specific evolving needs.
  • Strong desire to collaborate with colleagues across Hub functional practices Strategy, Product, Risk, Digital, Managed Services and our regional and global teams to utilise their expertise and share yours
  • Ability to engage effectively with all levels of the organisation of both Visa and clients.
  • Development of client proposals, delivery of client engagements and ongoing upskilling of colleagues
  • Continuously scan external environment to bring in best-in-class practices and challenge conventional wisdom to ensure Visa's continued leadership and excellence.

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players - the payment ecosystem is rapidly evolving, and our clients are looking to Visa as payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

The role will support and deliver projects across the AP region and will work on consulting engagements that address the challenges and opportunities facing Visa's airline and travel clients. Using the power of Visa data and analytics these consulting engagements with help solve clients pain points, provide strategic market & customer insights to solve business issues for our clients including advising on growth, customer & product strategies.

Qualifications

The ideal candidate will have already accumulated strong consulting experience and will be curious about the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

  • At least 12 years of solid end to end (strategy to operations) consulting experience in the following areas: Airlines, Payments
  • Experience should be gained within an Airline coupled with servicing the industry in a top-tier consulting firm. A combination of regional and global experience strongly desired.
  • Strong problem solving and analytics skill with ideally some management consulting experience
  • Excellent client relationship management with strong sales orientation, experience selling major projects/ideas to senior management
  • Self-motivated, results-oriented with the ability to progress multiple projects concurrently
  • Strong commercial acumen, with experience in working on business/value cases which prove ROI
  • Strong detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
  • Strong executive presence and ability to effectively engage with C-level executives
  • Superior ability to influence people and work across boundaries to execute highly complex deals with multiple interests involved
  • Experience in and/or passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data
  • Proven ability to drive innovation and lead change in successful top tier companies
  • Excellent written and verbal communications skills
  • BA/BS required. MBA preferred.
  • Willingness to travel (30%+)

  • Global Airline Director

    6 hours ago

    Singapore TRIP.COM TRAVEL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesTrip.com is looking for a Global Airline Director who specialises in Low-Cost Carriers. The successful candidate will be based in Singapore to handle a global role to create value for partners, Trip.com and customers continuously.Job Description:• Strategic planning, executing, monitoring, and reviewing outcomes to ensure alignment...

  • Airline Marketing Analyst

    4 weeks ago

    Singapore Airbus pioneers Full time

    Job Description:Airbus Marketers have a deep understanding of our markets and products. They are close to and interact with our customers around the world on a wide range of specialist and generic topics that contribute to aircraft sales.Behind every aircraft deal, there is a team of marketers who have worked to understand the market, build the right...

  • Deputy Director, Platforms

    3 weeks ago

    Singapore GVT Government Technology Agency Full time

    As part of the Sectoral Transformation Group in IMDA, the SMEs Go Digital Division aims to drive digitalisation of SMEs at scale. With digital technology transforming every sector of Singapore's economy, it is essential that our SMEs have the digital technologies and capabilities to seize growth opportunities in the digital economy.In support of this effort,...

  • Digital Solution Consultant

    1 month ago

    Singapore GVT Government Technology Agency Full time

    Job DescriptionWhat The Role IsAs part of the Sectoral Transformation Group in IMDA, the SMEs Go Digital Division aims to make going digital simple for SMEs. With digital technology transforming every sector of Singapore's economy, it is essential that our SMEs have the digital technologies and capabilities to seize growth opportunities in the digital...

  • T24 TPH Functional Consultant

    1 month ago

    Singapore Avensys Consulting Pte. Ltd. Full time

    Job DescriptionAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client...

  • Airline Operational Safety Support Representative

    6 days ago

    Singapore Aviall Boeing Inc. Full time

    Job DescriptionJob DescriptionBoeing Singapore is seeking a candidate to join the Airline Operational Safety Support (AOSS) team as an AOSS Representative based in Singapore.The primary duties of this position are to interface with commercial airline maintenance and engineering departments and provide consultation on a variety airline operational safety and...

  • Airline Operational Safety Support Representative

    7 days ago

    Singapore Boeing Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...

  • Airline Operational Safety Support Representative

    1 week ago

    Singapore Boeing Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...

  • T24 TPH Functional Consultant

    4 weeks ago

    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in...

  • Global Airline Training Deployment Instructor Evaluator

    4 weeks ago

    Singapore Aviall Boeing Inc. Full time

    Job DescriptionJob DescriptionIntroduction: Boeing Training Solutions is dedicated to the development of capable and resilient commercial aviation professionals. Our training products are trusted worldwide and backed by Boeing's experience, knowledge, and research to increase learning efficacy and enhance aviation safety. With seven global training campuses,...

  • Director Airports Experience

    1 week ago

    Singapore Star Alliance (sg) Pte. Ltd. Full time

    Director Airports Experience Star Alliance is the world's largest airline alliance.The vision of Star Alliance is 'to be the leading global alliance for the high-value international traveler and the mission of the organization is 'to contribute to the long-term profitability of its members beyond their capabilities.' The Star Alliance office in Singapore...

  • Programme Strategy

    4 weeks ago

    Singapore GVT Government Technology Agency Full time

    Job DescriptionAs part of the Sectoral Transformation Group in IMDA, the SMEs Go Digital Division aims to make going digital simple for SMEs.As part of the Programme Office, you will be formulating strategies by analysing data, to develop actionable insights and recommendations to enhance the impact of Government initiatives for SMEs.You will need to think...

  • Assistant Director of Sales

    1 week ago

    Singapore Holiday Inn Express & Suites Singapore Novena Full time

    What's the jobThe Assistant Director of Sales (Corporate) is responsible for maximizing revenue opportunities in the areas of room reservations by driving sales acquisitions, maximizing business opportunities and increasing business conversions.He/she is knowledgeable on local and international market trends and will recommend strategic sales initiatives to...

  • Director Airports Experience

    5 days ago

    Singapore STAR ALLIANCE (SG) PTE. LTD. Full time

    Roles & ResponsibilitiesDirector Airports Experience Star Alliance is the world’s largest airline alliance.The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star...

  • Director, Corporate Planning

    2 weeks ago

    Singapore Star Alliance (sg) Pte. Ltd. Full time

    Director, Corporate Planning & Business IntelligenceStar Alliance is the world's leading global airline alliance.The vision of Star Alliance is to be the leading global alliance for the high value international traveller and the mission of the organisation is to contribute to the long-term profitability of its members beyond their individual capabilities....

  • Information Technology

    1 week ago

    Singapore SINGAPORE AIRLINES LIMITED Full time

    Roles & ResponsibilitiesJob DescriptionThe successful candidate will join the Singapore Airlines’ Information Technology Division and be a part of a dynamic and fast paced team. This team will be instrumental in transforming via technology, our operations in Finance, Procurement and/or Supply Chain to achieve the company’s strategic vision while...

  • Corporate Loans Relationship Manager[ Financial Service

    2 weeks ago

    Singapore Linkedcorp Hr Consultancy Pte. Ltd. Full time

    Job Description :. Build and maintain relationships with small and medium-sized enterprise(SME) clients, understanding their financing needs and business objectives.. Act as the main point of contact for SME clients, addressing inquiries,concerns, and requests promptly and effectively.. Develop a deep understanding of clients' businesses, industries, and...

  • SAP Logistics Functional Consultant

    2 weeks ago

    Singapore Teamwork Management Asia Headquarters Pte. Ltd. Full time

    TeamWork is an independent international group, founded in 1999 in Geneva by its current CEO Mr. Philippe Rey-Gorrez. As a a strategic partner in digital transformation, TeamWork is involved in four core businesses: Business Consulting, SAP Business Solutions, Salesforce, Data Analytics and Technology Platforms. Recognized by its clients for its expertise...

  • Director, Corporate Planning

    6 hours ago

    Singapore STAR ALLIANCE (SG) PTE. LTD. Full time

    Roles & ResponsibilitiesDirector, Corporate Planning & Business IntelligenceStar Alliance is the world’s leading global airline alliance.The vision of Star Alliance is to be the leading global alliance for the high value international traveller and the mission of the organisation is to contribute to the long-term profitability of its members beyond their...

  • Corporate Loans Relationship Manager[ Financial Service

    2 weeks ago

    Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description :• Build and maintain relationships with small and medium-sized enterprise(SME) clients, understanding their financing needs and business objectives.• Act as the main point of contact for SME clients, addressing inquiries,concerns, and requests promptly and effectively.• Develop a deep understanding of clients'...