Sales cum Customer Service Executive
2 months ago
Pre-requiste :
- Singaporean - no quota for work pass
- Must be deployable to other enrichment centre islandwide if in need.
- Able to work on Saturday and Sunday plus 2 weekdays.
- Working Hours: Rotating shifts between 8am-7pm
- Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.
Job Requirements and Duties :
- Must have good command in English both writtem and spoken as need to liaise with Europe/US counterparts and international students.
- Sales hunter and customer service oreiented.
- Able to commit 1 extra day of training during 3-month probation
- Achieve excellent sales results on a monthly basis, whilst ensuring a professional and high quality customer experience in all interaction
- Support cross selling activities to maximise enrollment opportunities
- Handle the full suite of enrolment activities, including walkins, email, calls, WhatsApp, social media interactions, and participation in marketing campaigns such as open houses
- Provide prompt, relevant and accurate information about the programmes, addressing the needs of prospective parents and their children
- Accountable for closely following up on all sales leads within the service level agreement to achieve monthly sales targets
- Coordinate and meet-up with parents pre/post trials, initial lessons and conduct centre tours as requested
- Maintain positive relationships with parents and their children at our enrichment centres
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