Deal Desk Analyst
1 week ago
Job Description
Act as subject matter expert on deal strategy and pricing best practices:
- Ensure compliance with discounting, pricing, revenue approval policies or guidelines
- Be an advocate for internal cross functional organizations to understand the details and/or issues of key transactions
- As the primary contact, serve as a trusted advisor and escalation point to Sales teams for all topics regarding quoting, discounting, pricing, commercial terms and approvals
- Help identify opportunities for improvement where the Deal Desk can add further value, improve the process, and educate cross department functions
- Communicate and provide support to for updates/changes to policies/process and help ensure there is clear understanding in the field on Deal Desk best practices
- Respond to inquiries and provide guidance to Sales Representatives on quotes in a timely, efficient and accurate manner
- Assist Sales in the structuring of complex quotes within the quoting tool
- As the subject matter expert, provide guidance to Sales and cross-functional partners in all aspects of quote creation, relevant terms and approval process
- Bachelors Degree
- 2-4 years of Deal Desk, sales operations or functional sales support experience, preferably in the SaaS industry
- Excellent analytical skills and a strong attention to detail with the ability to understand the big picture
- Strong interpersonal, verbal and written communication skills
- Confident self-starter, ability to work independently in a fast-paced, changing environment
- Team player mindset, taking satisfaction from sales representatives closing deals and teams achieving quota goals
- Proficient with Microsoft Excel and Salesforce.com including Salesforce CPQ
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