E-COMMERCE SUPPORT ASSISTANT
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Job Description
Daily Operations and Fulfilment:
- Ensure end-to-end fulfilment of online orders daily, maintaining high standards of accuracy and efficiency.
- Support requests for order fulfilment from HQ team on a daily basis.
Logistics Coordination and Service Level Agreement Compliance:
- Coordinate with multiple logistic partners to guarantee timely and accurate delivery of customer orders.
- Monitor shipment schedules and address any logistics issues promptly to minimize delays.
- Manage the timely shipping of orders across all platforms, consistently upholding and exceeding Service Level Agreements (SLAs) of respective platforms.
Customer Service Collaboration:
- Collaborate closely with platforms’ operations and customer service teams to resolve order-related enquiries, shipments, and returns.
- Keep a clean tracking record in eCommerce Google Sheets to ensure Open status issues and resolved within 48 hours.
- Accurately track missing parcels and initiate claims against respective couriers when necessary, ensuring timely resolution and minimal impact on operations.
Inventory Management:
- Work with Retail store-in-charge to ensure accurate daily inventory closing.
Other administrative duties, ad-hoc tasks projects as assigned.
Job Requirements
- Experience with online order fulfillment processes
- Basic computer skills such as data entry and email communication
- Attention to detail and accuracy in order processing
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow team members
- Ability to work independently and manage time efficiently
Additional Notes
The working days will be 4 Weekdays, 1 Weekend, Off 2 days.
Working Location: Changi Airport Terminal 3
-
E-Commerce Lead
22 hours ago
Singapore, Singapore Menlo Full-timeAbout MenloMenlo Research is an Applied R&D lab building Asimov, an open-source humanoid robot platform, and the full software stack that powers it. Our mission is to make humanoid labor economically viable, turning software into physical labor at scale. We build across the full stack: hardware architecture, locomotion, autonomy, simulation, and...
-
E-commerce Assistant
3 days ago
Singapore, Singapore Good Food Always Industries Pte. Ltd. Full-time SGD 36,000 - SGD 54,000 ContractAbout the role We are seeking an enthusiastic E-commerce Assistant to join our team at Good Food Always Industries Pte. Ltd. in the Toh Guan West Region. This full-time role will provide critical support to our e-commerce operations, ensuring a seamless online shopping experience for our customers. No experience? No problem! We're happy to train the right...
-
E-commerce Assistant
3 days ago
Singapore, Singapore Success Human Resource Centre Pte Ltd. Full-time SGD 22,342 - SGD 26,761 ContractResponsibilities:Assisting with the overall day to day responsibilities of E-commerce contents, including data input, classification, sorting, filing, and storage of relevant sales orders & other documents.Collect, collate and summarize market quotations, prices, new products, customer information, past sales records, and provide analysis reports for...
-
E Commerce Assistant
3 days ago
Singapore, Singapore Chun Cheng Fishery Enterprise Pte Ltd Full-time SGD 30,000 - SGD 46,000 ContractJob Description Duties: Order processing for all e-commerce platforms (Shopee, Lazada) Respond to customer inquiries and complaints in a timely and professional manner Assist the trade executive in administration work, such as preparing sales order, purchase orders, delivery orders, and more. Coordinate delivery services Assist the trade executive in...
-
Senior / E -Commerce Executive
2 days ago
Singapore, Singapore Flintex Consulting Full-timeWe are looking for a proactive and detail-oriented Senior E-Commerce Specialist to be a key player in our online sales strategy. You will be responsible for the end-to-end operational excellence of our storefronts, ensuring a seamless customer journey from browsing to delivery. If you are passionate about e-commerce, thrive on data, and...
-
Warehouse E-Commerce Assistant
2 days ago
Singapore, Singapore HYUCO EMPLOYMENT AGENCY PTE. LTD. Full-time SGD 26,000 - SGD 29,000 ContractWE'RE HIRING - WAREHOUSE E-COMMERCE ASSISTANTSingapore E-Commerce Logistics & Warehousing CompanySalary: $2,300 - $2,600OT Rate: 1.5x / 2xLocation: Joo Koon (EW29)WORKING HOURS:Monday - Friday: 9:00 AM - 6:00 PM8 days off per monthRequired to work on certain public holidays, with 1 replacement day offOT required when necessary (usually on Mondays)JOB...
-
E-Commerce Associate/Assistant
2 days ago
Singapore, Singapore NOVUS FERRO PTE. LTD. Full-time SGD 22,000 - SGD 36,000 ContractJob Responsibilities1) Process incoming inventory for display and sale on company's e-commerce platforms including photo-taking and retouching of images.2) Communicate effectively with warehouse and operations team on inventory management3) Monitor, manage and update website content such as product listings, inventory updates, etc.4) Handle any existing or...
-
E-Commerce Operations Assistant
2 days ago
Singapore, Singapore Prime Supermarket Limited Full-time SGD 24,000 - SGD 36,000 ContractJob SummaryYou will manage customer orders by picking, packing, and dispatching products accurately and on time. You will receive, check, relabel, and pack products while maintaining healthy stock levels and participating in stock takes. You will rotate across departments and take on additional duties as assigned.ResponsibilitiesProcess customer orders and...
-
E-commerce Assistant: Shopee
3 days ago
Singapore, Singapore Good Food Always Industries Pte. Ltd. Full-time SGD 36,000 - SGD 54,000 ContractGood Food Always Industries Pte. Ltd. in Singapore is seeking an enthusiastic E-commerce Assistant to support our online stores on Shopee and Lazada, ensuring listings are up-to-date and promotions run smoothly.This hands-on role offers training, a clear path for growth, and the chance to contribute to a fast-growing snack brand that values accuracy,...
-
Digital E-Commerce
22 hours ago
Singapore, Central Singapore Talent Trader Group Full-timeDescriptionResponsibilities: Manage and maintain the company's digital commerce platforms for product sales. Develop and implement digital marketing strategies to increase online presence and drive traffic to the digital platforms. Analyze market trends and customer behavior to optimize the digital commerce experience. Create and manage product listings,...
