Client Service Associate in banking
23 hours ago
Singapore
Forte Employment Services Pte Ltd
Full-time
SGD 36,000 - SGD 58,000 Contract
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Professional who manages day-to-day account administration, supports relationship managers or private bankers, and handles client inquiries, transactions, and compliance documentation
" Experience from Banking Industry as Customer Service (Digital Platforms)"
Key Responsibilities
- Engaging and assisting clients with application submission through FCO DIY or branch desktop channel
- Collecting KYC information and supporting documentation from clients
- Collecting and collating Source of Wealth (SOW) documentation
- Handling all documents and Verification Calls
- Submitting applications for approval (acting as Maker in a Maker-Checker control framework)
- Accessing new screening systems m- like Eclipse, Jabber, NESS ...(training provided)
Qualifications/Experience
- Diploma or Degree in Finance or Banking
- Experience with banking, or financial institution digital platforms and technology support is a strong advantage.
- Excellent customer service skills
We regret that only shortlisted candidates will be notified.