Client Service Associate in banking

23 hours ago

Singapore Forte Employment Services Pte Ltd Full-time SGD 36,000 - SGD 58,000 Contract

Professional who manages day-to-day account administration, supports relationship managers or private bankers, and handles client inquiries, transactions, and compliance documentation

" Experience from Banking Industry as Customer Service (Digital Platforms)"

Key Responsibilities

  • Engaging and assisting clients with application submission through FCO DIY or branch desktop channel
  • Collecting KYC information and supporting documentation from clients
  • Collecting and collating Source of Wealth (SOW) documentation
  • Handling all documents and Verification Calls
  • Submitting applications for approval (acting as Maker in a Maker-Checker control framework)
  • Accessing new screening systems m- like Eclipse, Jabber, NESS ...(training provided)

Qualifications/Experience

  • Diploma or Degree in Finance or Banking
  • Experience with banking, or financial institution digital platforms and technology support is a strong advantage.
  • Excellent customer service skills

We regret that only shortlisted candidates will be notified.