Digital Banking Customer Support

Recruit Express Pte Ltd in Singapore is seeking a customer service professional to handle inbound calls on bank accounts, products, and campaigns, delivering courteous service and accurate information. You will follow up on cases to ensure timely resolution, process requests with confidentiality, and adhere to bank policies. This role requires prior customer...

Job Highlights Working Location: Changi Business Park Crescent 5-day work week Rotating shifts, including weekends and public holidays Operating Hours: 8:30 AM - 8:30 PM Opportunity to gain exposure to banking operations and digital banking services Job Description Our client, a leading banking organisation, is looking for a Customer Service Specialist to...

DBS Asia Hub in Singapore is seeking an Analyst/Associate, Customer Service Officer to deliver high-quality one-stop service, addressing customers’ banking needs across channels while upholding privacy and compliance.You will handle inquiries, resolve issues, promote DBS digital platforms, and support a rotating shift schedule including weekends. Strong...

PARADIGM RECRUITMENT PTE. LTD. is recruiting for a Banking Customer Service professional in Singapore. You will deliver excellent service across Service and Cash Zones, assist with digital banking and onboarding, and promote a Digital First mindset. You will identify customer needs, advise on banking products, and ensure compliance with policies and...

Forte Employment Services Pte Ltd in Singapore is seeking a Digital Ambassador to assist customers with general inquiries about banking services and digital platforms. This client-facing role focuses on guiding customers toward digital solutions and ensuring a smooth self-service experience. You will demonstrate up-to-date knowledge of the bank's products,...

PERSOL Singapore Pte Ltd is seeking a customer-centric banking associate to proactively understand customer needs and guide them to digital platforms and cashless solutions. You will stay updated on banking products to offer suitable alternatives and assist with general inquiries, ensuring service standards across the branch team.Open to flexible scheduling...

Recruit Express Pte Ltd in Singapore is seeking a customer service associate to greet customers, promote banking accounts and debit cards, and guide applicants through the digital onboarding process. The role emphasizes accuracy, product knowledge, and a customer-centric approach.The position runs 5 days a week with weekend shifts, 11am to 7pm (40 hours...

GMP Technologies is seeking a 12-month contract eChannels Service Centre Officer for a private bank in Singapore. The role involves handling first-contact client queries on the bank’s Digital Platform, coordinating with cross-functional teams, and maintaining the service center knowledge base. Candidates should have a degree with banking experience, strong...

Recruit Express Pte Ltd is seeking a proactive Customer Service Associate to handle client inquiries via phone and email, assist with login, portal access and account issues, and ensure timely follow-up.You will liaise with internal teams to resolve queries, escalate complex cases when needed, and provide general admin support to maintain high service levels...