Customer Service cum Expeditor
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Core Responsibilities :
Monitor, drive and manage customer orders to ensure on-time delivery.
Work closely with other departments to expedite backlog orders and implement recovery plans to meet on-time delivery targets.
Prepare and submit production and shipment tracking reports.
Requirements :
Diploma or higher qualification preferred.
At least 2 years of relevant working experience in sales and customer service.
Possess strong verbal and written communication skills.
Proficient in Microsoft Office application.
Self-discipline, able to work independently, and a good team player.