[2868] Ecommerce Assistant Manager
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- Salary: $4,500 - $5,500
- Location: Bedok
- Working days: Monday - Friday9am – 530pm
Job Responsibilities
- Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing
- Monitor campaigns and review their performance after launch
- Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory
- Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development
- Manage online marketplaces and oversee the customer journey across e-commerce platforms
- Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines
- Provide copywriting support for marketing materials
- Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience
- Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement
- Manage campaign pricing across online platforms
- Handle accounts payable and receivable, returns and customer enquiries
- Manage chatbot responses and ensure customer enquiries are attended to promptly
- Oversee monthly sales, inventory and purchasing activities
- Perform other related duties as assigned
Job Requirements
- Degree in Marketing, Business or a related discipline
- 4–5 years of relevant experience in e-commerce, online sales or digital marketing
- Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred
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