Call Center Officer

4 days ago

Singapore WSH Experts Pte Ltd Full-time SGD 36,000 - SGD 60,000 Contract

Job Description

Shift Timing: 10am to 10pm / 10pm to 10am (Rotating Shift)

Shift pattern: 2 Days Work , 2 Days off basis

Role and Responsibilities

  • Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act 1993 (TVCA).
  • Manage enquiries/feedback on Tobacco and Vaping related offences by members of public via call and email.
  • Case reporting to Duty Manager for follow-up on team deployment.
  • Any administrative tasking as assigned by the Service Quality Manager.