sales advisor
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About the role
Jewelry Consultant at CHJ Jewelry, located at Bugis Junction/Westgate. You will actively greet walk-in customers and create an outstanding shopping experience through personalized jewelry consultations. You will offer selection and styling advice to customers, building trust and long-term relationships, while achieving individual and store sales targets.
Key responsibilities
- Actively greet walk-in customers and create an outstanding shopping experience through personalized jewelry consultations
- Offer selection and styling advice to customers, building trust and long-term relationships
- Achieve individual and store sales targets
- Master product knowledge (craftsmanship, materials, styling) and effectively communicate brand values
- Maintain store image: ensure visual merchandising, product displays, and facility safety meet operational standards
- Manage inventory to meet operational and security requirements, including conducting stock counts, ensuring stock security, and coordinating inter-branch stock transfers when necessary
- Collect customer feedback and competitor insights, and suggest improvements
- Comply with company policies and collaborate with the team to optimize store operations
About you
- GCE 'N' Level or equivalent; retail/jewelry experience is a distinct advantage
- Passion for luxury, good fashion sense, and customer-centric mindset
- Good command of English; proficiency in additional languages (e.g., Mandarin, dialects) is a plus to serve customers with different backgrounds
- Goal-oriented, self-motivated, and able to thrive in a high-performance environment
- Detail-minded, proactive, team player with strong compliance awareness
- Able to work retail shift schedules, including weekends and public holidays
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