Lead Test Manager: IVR, Telephony
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Exasoft Pte. Ltd. in Singapore seeks an experienced Test Manager to own test strategy for UC IVR and Contact Center programs. You will lead test teams onshore and offshore, report risks to senior stakeholders, and ensure release readiness across multiple platforms.
The role requires 7–10 years in UC testing, plus 3–5 years in a leadership position, with hands-on experience in IVR, telephony, and major contact center platforms such as Genesys, Avaya, Cisco, NICE and Amazon Connect.