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Director, Transaction

4 weeks ago


Singapore Standard Chartered Singapore Full time

This role could be based in Singapore and UAE. When you start the application process you will be presented with a drop down menu showing all countries. Please ensure that you select a country where the role is based.

Transaction and Treasury Management Services (TTS) is a key pillar of SME Banking at Standard Chartered Bank. Responsible for the development and governance of cash products in SME Banking, this role will partner with Transaction Banking to drive profitable growth of the cash management products and services available to SME segment and work with key markets to increase usage of the bank's capabilities via our digital platforms.

With rapid digitalization driving all types of cash management and commercial treasury transactions, this group role position requires someone who has multi cash product knowledge discipline, commercialization experience and execution track record for this quick pace business.

RESPONSIBILITIES

  • Bridging as a Group SME cash product subject matter expert between Country SME markets and Transaction Banking, co-creating and maintaining suitable cash products and reference materials for SME sales teams and clients.
  • Ensuring available cash products to SME segment are utilized for the appropriate client sets through cash deal reviews and regular product trainings. Also ensure that FCC/CDD related risk for cash products and services are well-managed.
  • Managing pricing (fees and interest rates). Understanding of pricing points across products, services and markets, movement in reference interest rates and overall competitiveness of pricing vis a vis competitors.
  • Partnering to drive effective end-to-end client onboarding and service delivery processes.
  • Driving digital adoption and utilisation of the bank's corporate banking platform, Straight to Bank (S2B). Collaborate with Group SME Channels lead and platform developers to identify and roll out digital features appropriate for SME customers globally.
  • Partnering with Analytics teams, Country Product and Segment teams to identify and roll out regular and/or seasonal promotions and campaigns to capture and/or increase operating accounts and core balances, cross-sell FX, Trade, wealth and lending products, driving digital adoption of the bank's corporate banking platform.
  • Designing, developing and utilizing management information dashboards to monitor business performance and generate insights.

Governance

  • Overall Bank and SME Banking policies governance.

Regulatory & Business Conduct

  • This includes displaying exemplary conduct and living by the Group's Values and Code of Conduct.
  • Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across Standard Chartered Bank. Understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Group SME Banking Team
  • Group and Country Transaction Banking Cash Teams
  • Group and Country Retail Banking Cash Teams
  • Group and Country CFCC, CDD Teams
  • Data Analytics Teams
  • Country SME Banking Heads, Product and Segment Teams
  • WRB Digital Banking Teams and Partnerships

Our Ideal Candidate

  • 8 plus years experience or more in Cash Product Management or related business; hands-on exposure to the India SME market plus understanding of South Asia and/or AME markets.
  • Multi cash product knowledge and commercialization experience; experience in FI space would be advantageous.
  • Good interpersonal and communication skills.
  • Ability to communicate at all levels of the organization both internally and externally.
  • Ability to operate in a complex matrix environment; able to influence and coordinate multiple internal stakeholders around a common goal.
  • A highly motivated self-starter with intellectual curiosity; attentive to details and strong analytical skills.
  • Excellent organizational and planning skills with proven ability to multi-task and meet deadlines.
  • Highly proficient in Microsoft Office (PowerPoint, Excel, Word).

Role Specific Technical Competencies

  • Cash Products knowledge.
  • Product Development Best Practices.
  • Business Acumen.
  • Business Analytics.
  • Business Process Design.
  • Matrix Management.
About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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