Officer, Facilities
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- Handle day-to-day general queries from shelter residents
- Assist in the admission of new shelter residents and discharge of graduating families.
- Attend to general enquiries on shelter (Internal/External parties)
- Provide administrative and operational support in overall shelter operations
- Collect statistics for monitoring and evaluation of activities and programmes of the shelter
Administrative & Operational Support
- Perform and assist in data entry for clients and operational records
- Collect and maintain records of billings and payments from clients for shelter fees and utilities.
- Maintain records of shelter inventory, financial assistance and other key documents of shelter residents, including inventory of in-kind donations
- Support the maintaining of health, safety and security of the shelter environment
- Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance
- Enforce shelter rules and conduct shelter inspection for compliance with shelter rules through routine monthly checks
- Manage general disputes that may occur between co‑living shelter residents
- Respond to incidents within shelter units, such as de‑escalating crisis situations and notify Operations Head / Centre Manager for next actionable steps.
Programmes
- To support in TS wide programmes
Other Responsibilities
- Provide administrative and logistics support for meetings and events
- To update records on staff movement, staff development / training records
- To perform any other duties as assigned by Supervisor.
The above activities are no means exhaustive and are subjected to amendment whenever is needed.
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