Admissions Specialist
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Why Join ERAU?
At Embry-Riddle Aeronautical University (ERAU) Asia, you will be part of a collaborative team dedicated to delivering positive student experience. This role is ideal for someone who enjoys working with students, managing key admissions processes, and making a meaningful impact as students begin their journey with the world's leading aviation and aerospace university.
About the role
Embry-Riddle Aeronautical University (ERAU) Asia is looking for a proactive and detail-oriented Admissions Specialist to join our Enrollment and Campus Operations team in Singapore. In this role, you will play a critical role in supporting students from application to enrollment by evaluating applications, reviewing international qualifications, maintaining admissions records, and administering key processes such as Student Contracts and Student's Pass, and also contribute to support contract automation and process improvements that strengthen the admissions experience.
Key responsibilities
Admissions Assessment and Application Processing
- Review and process admissions applications, including supporting documents
- Assess applicants' eligibility based on established admissions criteria
- Evaluate international and overseas academic qualifications
- Communicate admissions requirements, outcomes, and next steps to prospective students
- Maintain accurate and complete admissions records
Student Contracts and Regulatory Compliance
- Provide Pre-Course Counselling to students where required
- Prepare, issue, and facilitate student contracts
- Ensure contract administration complies with EduTrust and other applicable regulatory requirements
Student Pass Administration
- Support Student's Pass applications, renewals, and cancellations
- Review and submit documentation through ICA's SOLAR system
- Monitor application progress and update students
Student Support
- Respond to applicants and student enquiries
- Support scholarship and financial aid application processes
- Assist with student onboarding, including orientation programmes
Contract Automation and Process Improvement
- Manage the University's contract automation process
- Coordinate with internal stakeholders to support smooth operations
- Resolve operational issues and maintain process documentation
- Identify opportunities to improve efficiency, accuracy, and compliance
What We're Looking For
- Diploma qualification with 2 to 5 years of experience in admissions, student services, enrollment management, or a related higher education setting
- Experience in a Singapore Private Education Institution (PEI) will be highly advantageous
- Familiarity with international education systems, qualification assessment, Student's Pass administration, and ICA requirements are preferred
- Strong attention to detail, organization, record management, and communication skills
- Proactive team player with strong initiative, sound judgment, and ability to work independently
- Passionate about continuous improvement and has an interest in using technology and automation to improve processes
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