Manager/Senior Manager, Data, ACE Group

What the role is

The Assurance, Care and Engagement (ACE) Group works closely with stakeholders to enable a resilient ecosystem that supports the well‑being of migrant workers, so that businesses have access to workers who are productive and appreciated by the community. This spans areas such as housing, healthcare, compliance, and contingency planning for the migrant worker sector. As a Senior Data Analyst / Data Analyst in the Data and Ops Tech branch, you will play a key role in strengthening ACE Group's operational readiness through data integration, analytics, and the adoption of digital tools — enabling early issue detection, proactive monitoring, and evidence‑based decision making. You will also have opportunities to collaborate with other MOM divisions on a broad range of data analytics and AI projects.

What you will be working on

• Engage stakeholders to understand business challenges, scope use cases, and translate them into data analytics and AI projects;
• Extract, clean, pre‑process, and analyse large datasets from primary and secondary sources (e.g. SQL, VQL, Tableau, Excel) to identify trends, patterns, and actionable insights;
• Build and maintain dashboards, analytical models, and AI‑assisted tools; present findings and iterate with stakeholders to refine analysis in line with project timelines;
• ML projects (e.g. clustering techniques and translating all these into predictive models);
• Communicate data insights and business impact through clear narratives and visuals to influence key decision makers;
• Work on RPA, geo‑spatial analysis, and data governance areas;
• Review systems to ensure critical data is captured in a structured manner, and perform UAT on system enhancements;
• Participate in MOM's data analytics and AI capability development efforts within and across divisions.

What we are looking for

• Tertiary education, preferably with a statistical or analytics background;
• Relevant experience in SQL, R, Python, or other programming languages;
• Proficiency in applying statistical methods and/or machine learning techniques to real‑world datasets, with the ability to select appropriate approaches, build and refine models, and evaluate their performance to derive meaningful insights; preferred;
• Proficiency in data visualisation tools such as Tableau, exploratory analysis, and data storytelling;
• Ability to perform data wrangling and preprocessing;
• Experience in Robotic Process Automation (RPA), including the design, development, and deployment of automated workflows; preferred;
• Proficiency in geospatial analysis tools, with the ability to collect, manage, and interpret spatial data to support decision‑making and experience in geospatial visualisation and mapping; preferred;
• Strong analytical skills with a meticulous attention to detail;
• Good written and oral communication skills.

About Ministry of Manpower

Championing Human Potential for a Thriving Singapore. Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore. As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward‑looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.