Solutions Consultant – Telecom
3 days ago
Singapore
TALENT FIRST PTE. LTD.
Full-time
SGD 120,000 - SGD 180,000/year
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About the Role:
- We are looking for an experienced Pre-Sales Solution Consultant to join a growing technology team supporting telecommunications customers across the region.
- This role combines technical consulting, customer engagement and solution design, working closely with sales and delivery teams to develop solutions that address customer business needs.
- The ideal candidate has a strong background in the telecommunications industry, particularly in Business Support Systems (BSS), and is comfortable engaging customers throughout the pre-sales lifecycle.
Key Responsibilities:
- Work closely with customers to understand business objectives, operational challenges and technical requirements.
- Design and recommend solution architectures that meet customer needs while aligning with product capabilities.
- Support the sales team throughout the pre-sales process, including technical discussions, solution positioning and proposal preparation.
- Conduct product demonstrations, technical workshops and Proof of Concept (POC) sessions where required.
- Gather, analyse and document customer requirements for solution design and implementation planning.
- Prepare technical responses for RFIs, RFPs and tender submissions.
- Work with product management, engineering and delivery teams to assess solution feasibility and implementation approach.
- Coordinate release planning and solution delivery to support successful project execution.
- Provide technical guidance during implementation and assist in resolving customer issues where necessary.
- Build trusted relationships with customers by providing professional technical advice and consultation.
Requirements:
- At least 8 years of experience in the telecommunications industry.
- Strong knowledge and hands-on experience with Business Support Systems (BSS).
- Experience preparing and supporting RFPs, RFIs, technical proposals and solution presentations.
- Experience working with telecommunications operators or telecom solution vendors will be an advantage.
- Regional project or customer engagement experience will be an added advantage.
Preferred Skillsets:
- Telecom OSS/BSS platforms.
- Enterprise software implementation or system integration.
- Cloud-based enterprise solutions.
- Agile project delivery methodologies.