Solutions Consultant – Telecom

3 days ago

Singapore TALENT FIRST PTE. LTD. Full-time SGD 120,000 - SGD 180,000/year

About the Role:

  • We are looking for an experienced Pre-Sales Solution Consultant to join a growing technology team supporting telecommunications customers across the region.
  • This role combines technical consulting, customer engagement and solution design, working closely with sales and delivery teams to develop solutions that address customer business needs.
  • The ideal candidate has a strong background in the telecommunications industry, particularly in Business Support Systems (BSS), and is comfortable engaging customers throughout the pre-sales lifecycle.

Key Responsibilities:

  • Work closely with customers to understand business objectives, operational challenges and technical requirements.
  • Design and recommend solution architectures that meet customer needs while aligning with product capabilities.
  • Support the sales team throughout the pre-sales process, including technical discussions, solution positioning and proposal preparation.
  • Conduct product demonstrations, technical workshops and Proof of Concept (POC) sessions where required.
  • Gather, analyse and document customer requirements for solution design and implementation planning.
  • Prepare technical responses for RFIs, RFPs and tender submissions.
  • Work with product management, engineering and delivery teams to assess solution feasibility and implementation approach.
  • Coordinate release planning and solution delivery to support successful project execution.
  • Provide technical guidance during implementation and assist in resolving customer issues where necessary.
  • Build trusted relationships with customers by providing professional technical advice and consultation.

Requirements:

  • At least 8 years of experience in the telecommunications industry.
  • Strong knowledge and hands-on experience with Business Support Systems (BSS).
  • Experience preparing and supporting RFPs, RFIs, technical proposals and solution presentations.
  • Experience working with telecommunications operators or telecom solution vendors will be an advantage.
  • Regional project or customer engagement experience will be an added advantage.

Preferred Skillsets:

  • Telecom OSS/BSS platforms.
  • Enterprise software implementation or system integration.
  • Cloud-based enterprise solutions.
  • Agile project delivery methodologies.