Director / Assistant Director / Senior Manager, Learning Academy
4 weeks ago
About Gain City
At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.
About the Role
We are seeking an experienced and strategic Director / Assistant Director / Senior Manager to develop and lead the learning academy within the Gain City group of companies.
In this role, you will be responsible for establishing and overseeing the end-to-end operations for a scalable learning academy aligned with Singapore's vision. You will lead the design and execution of training programmes, ensure full compliance with regulations and build a high-performing team to plan and deliver impactful lessons. A key part of the role is to drive continuous improvement in educational outcomes and operational excellence.
Key Responsibilities
- Ensure full compliance with all relevant regulations, statutory requirements and internal SOPs
- Maintain up-to-date knowledge of government regulations, national schemes and masterplans related to training providers and lifelong learning
- Design, implement and manage a scalable and sustainable business model for the learning academy
- Develop and maintain strong partnerships with key stakeholders, including leading contract negotiations where necessary
- Lead, coach and develop a high-performing team of planners and trainers to ensure effective programme design, delivery and operational excellence
- Oversee the development of course offerings aligned with market and organisational demands
- Explore and evaluate opportunities to diversify the academy's offerings beyond the initial scope of courses
- Review and optimise existing processes and organisational structures to improve efficiency and enable automation
Qualifications and Requirements
- Bachelor's degree in business administration, learning and development or a related field
- Minimum of 10 years of progressive experience in learning and development or workforce training
- WSQ Advanced Certificate in Training and Assessment (ACTA) is preferred
- Proven leadership capabilities, with a strong track record of building and developing high-performing teams
- In-depth knowledge of regulations and statutory compliance
- Demonstrated success in driving process improvements and operational excellence
- Strong experience in cost management, budgeting and leading efficiency initiatives
What We Offer
At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.
Join Our Team
If you have a strong background in learning and development and are looking for a role where you make an impact, apply now to be a part of our growing team
Note
- Only shortlisted candidates will be notified
Mentoring
Staff Training
Training Development
Operational Excellence
Lifelong Learning
Analytical Skills
Interpersonal Skills
Cost Management
Formulation
Administration
Compliance
Project Management
Good Communication Skills
Writing
Customer Focus
Service Excellence
Data Analytics
positive attitude
Electronics
Learning Development
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