IT Roaming Engineer

2 weeks ago

Singapore SMART FORTE CONSULTING LLP Full time
Roles & Responsibilities
  • To provide IT hardware service and support on desktops, laptops for end users and corporate customers
  • Provide timely update to customers on service appointment, service status till closure of the services incidents.
  • Ensure proper parts handling and movement within the team during transit to customers.
  • Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
  • Install Operation system, firmware, and bios.
  • Handle and manage end-user from end to end.
  • Handling, resolving, and keeping track of assigned cases through ticketing system.
  • Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
  • Attend new product training via Web based training.

Job Requirements

  • Minimum O level
  • Relevant experience with Basic Hardware and Software knowledge
  • Report to main office daily at Henderson road before attending job.
  • Willing to travel island wide daily (roaming role), transport cost shall be reimbursed.
  • 5 days work week
  • Salary up to $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Tell employers what skills you have

Hardware Support
Troubleshooting
IT Hardware Support
Hardware
Laptops
Roaming
Install operating systems
Onsite Support
Desktop Support
IT End User Computing
Computer Hardware
BIOS
Ticketing Systems
Software support
hardware and software support
ability to travel
Technical Product Training
IT training
Communicating with end users

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