Croupier
2 weeks ago
Job Responsibilities
- The conduct of gaming:
- Deal at Table Games, provide fun/friendly customer service experience and ensure maximum games security;
- Deal at Electronic Table Games with Player Terminals;
- Handle transaction/exchange of money, coupon, voucher or chips to patrons of the casino;
- Handle the shuffling (or any other method of randomizing) or preparation thereafter of cards intended for use in an approved game;
- Handle the operation, minor repair or maintenance of gaming equipment use at gaming table;
- Handle/check/observe player rating at gaming table.
- Ensure compliance with Gambling Regulatory and other statutory requirements, established policies, standard operating procedures, internal control & service standards;
- Assistant to patrons; to disseminate information related to the playing of a game, rules of an approve games and/or such other advise or information concerning casino floor promotion events occurrence from time to time.
- To assist in collecting feedback for gaming-related loyalty programmes or survey in the casino premises for better customer service delivery.
- Perform all other ad-hoc duties / assignments as and when required.
Requirements
- Must meet the Gaming Regulatory Authority's statutory requirement of being at least 21 years of age.
- Secondary education preferred.
- No experience required as training will be provided.
- Quickly and accurately perform mathematical computations when determining pay out bets.
- Comfortable working in casino environment where smoking is permitted.
- Possess excellent customer relations, interpersonal and communication skills.
- Ability to stay calm under pressure and manage multiple tasks at once.
- Able to work rotating shifts and on weekends and public holidays.
Tell employers what skills you haveCustomer Service Delivery
Secondary Education
Interpersonal Skills
Stay Calm Under Pressure
Mathematics
Shift Nights
Compliance
Pressure
Communication Skills
Customer Relations
Customer Service Experience
