service crew

3 weeks ago

Singapore MDM LING BAKERY PRIVATE LIMITED Full time
Roles & Responsibilities

Job Summary:

We are seeking friendly, energetic, and service-oriented individuals to join our team as Service Crew at our Bakery at JEWEL. In this role, you will be the face of the bakery—welcoming guests and taking orders.

Ideal candidates are passionate about quality food, warm customer service, and working in a fast-paced, team-driven environment.

Key Responsibilities:
  • Greet customers warmly and provide exceptional service throughout their visit.
  • Take accurate food orders and enter them into the point-of-sale (POS) system.
  • Answer customer questions about menu items, ingredients, and daily specials.
  • Maintain cleanliness and organization of the dining area, counters, and restrooms.
  • Assist with opening and closing duties, including setup, cleaning, and restocking.
  • Monitor stock levels of front-of-house supplies and notify the manager when replenishment is needed.
  • Handle customer feedback or complaints professionally and escalate issues when necessary.
  • Collaborate with kitchen and bakery staff to ensure smooth service and communication.
  • Uphold food safety, hygiene, and sanitation standards at all times.
Qualifications and Skills:
  • Prior experience in food service, customer service, or hospitality preferred but not required.
  • Excellent communication and interpersonal skills.
  • Enthusiastic, friendly, and professional demeanor.
  • Ability to work in a team and adapt to a dynamic service environment.
  • Comfortable working weekends and Public Holidays.
  • Basic math skills for handling cash and operating POS systems.
Education and Experience:
  • High school diploma or equivalent preferred.
  • On-the-job training provided for the right candidate.
Preferred Attributes:
  • Passion for artisanal food and specialty coffee or baked goods.
  • Keen attention to detail and a pride in delivering great customer experiences.
  • Ability to stay calm under pressure and multitask during peak hours.
  • Able to communicate in Mandarin is essential.
Tell employers what skills you have

Ingredients
Food Safety
Cooking
Housekeeping
Interpersonal Skills
Stay Calm Under Pressure
Inventory
Sanitation
Attention to Detail
Pressure
Cashiering
Bakery
Team Player
Customer Service
Japanese
Hospitality

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