Executive, MW Mediation

2 weeks ago

Singapore TRIPARTITE ALLIANCE LIMITED Full time
Roles & Responsibilities

The Tripartite Alliance for Dispute Management (TADM) in-house Bengali-English interpreter helps to alleviate communication barriers for Bangladeshi migrant workers, by helping to interpret verbal communications for Bangladeshi migrant workers at TADM who otherwise would not understand English.

Job Responsibilities:

· Assist TADM officers to communicate effectively with Bangladeshi Migrant Workers by interpreting verbal communications during advisory sessions as well as during mediation.

· Arrange for external Foreign language Interpreters for proceedings at the Employment Claims Tribunal (ECT), and process payment forms for finance department to make payment promptly.

· Attend the ECT hearings in person to provide interpretation service in urgent situations where no other external Bangladeshi Interpreters are available.

· Perform other administrative and ad-hoc duties including helping to track department statistics and translate written documents such as pamphlets and transcripts when required.

Job Requirements:

· A tertiary qualification in any discipline.

· Interpreter for Bangladeshi migrant workers. Proficiency in English & Bengali is a must.

· Singapore Supreme Court Registration as a qualified Interpreter.

· Possession of prior frontline customer experience would be advantageous.

· Proficiency in using MS Excel, Word & Powerpoint.

· Conflict resolution capability & good communicative skills.

· Meticulous and good interpersonal skills.

· Initiative and a team-player.

The position offered will commensurate with individual work experience and suitability.

Position is on a 2-year full-time contract directly under the payroll of TAL with an option to renew, contingent upon performance and subject to the organisation's needs. Additionally, there is potential for emplacement into a permanent position.

About Tripartite Alliance Limited

Tripartite Alliance Limited (TAL) is a Company Limited by Guarantee (CLG) that is jointly set up by the tripartite partners: Ministry of Manpower (MOM), National Trades Union Congress (NTUC), and Singapore National Employers Federation (SNEF). At TAL, people are at the heart of our business. We believe in nurturing and developing individuals who are keen to make a positive difference and contribute towards the building of progressive workplaces and harmonious work relations in Singapore.

Tell employers what skills you have

Dependable Team Player
Customer Experience
Dispute
Interpersonal Skills
Hearings
Conflict Resolution
Interpreting
Mediation
Excel
Initiative

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