Sales Executive

3 weeks ago

Singapore ETHIOPIAN AIRLINES GROUP (Singapore Branch) Full time
Roles & Responsibilities

A Sales Executive at Ethiopian Airlines plays a vital role in driving revenue growth, building and nurturing client relationships, and supporting the airline's commercial strategy, while aligning with Ethiopian Airlines' commitment to excellence and customer satisfaction.

Key Responsibilities:

  • Promote and sell Ethiopian Airlines' products and services to both existing and prospective clients, including corporate customers, travel agencies, and cargo agents.
  • Develop and execute effective sales strategies to meet or exceed revenue targets and key performance indicators (KPIs).
  • Conduct sales meetings and product presentations, negotiate contracts, and close business deals.
  • Establish and sustain long-term relationships with clients to ensure satisfaction and repeat business.
  • Identify and pursue new business opportunities and untapped market segments to expand the customer base.
  • Collect and analyze market intelligence, including competitor activity and customer trends, to inform sales strategies.
  • Collaborate with internal departments such as marketing, customer service, cargo, and operations to ensure seamless service delivery and support for commercial initiatives.
  • Prepare regular sales reports, monitor progress against objectives, and revise strategies as needed.
  • Manage the end-to-end sales cycle, from prospecting and lead generation to contract execution and after-sales support.
  • Stay informed on industry developments, Ethiopian Airlines' service offerings, and market dynamics to maintain competitive advantage.

Requirements:

  • Minimum GCE 'O' Leve.l
  • Minimum 1 year experience in travel industry preferred, e.g. airline, travel agency or airport ground handling.
  • Good knowledge of air ticketing will be an added advantage.
  • Demonstrated experience in sales, account management, or business development, ideally within the airline, logistics, or service industries.
  • Strong interpersonal, communication, and negotiation skills.
  • Ability to analyze and interpret market data for strategic decision-making.
  • Customer-focused approach with the ability to connect with a diverse clientele.
  • Proficiency in CRM tools, Microsoft Office, and other sales software.
  • Ability to work independently and collaboratively within a team.
  • Willingness to travel domestically or internationally for client engagements.

Desirable Attributes:

  • Results-oriented and proactive in pursuing targets.
  • Strong organizational and time management skills.
  • Adaptability and a willingness to learn new sales strategies and market trends.
  • Excellent problem-solving capabilities and a solution-driven mindset.
Tell employers what skills you have

Negotiation
CRM
Lead Generation
Account Management
Microsoft Office
Aftersales
Ability To Work Independently
Dynamics
Customerfocused
Adaptability
Market Intelligence
Revenue Growth
Customer Satisfaction
Customer Service
Service Delivery

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