Hawker Center Manager
3 weeks ago
As our company embarks on an expansion journey, we are inviting like-mind personnel to join us for this new chapter. Tapping on our current strength and success in promoting a healthier eating lifestyle, we have integrated this passion with persevering our nation's heritage food culture.
We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore's Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.
Join us, if you have what it takes
Job Responsibilities:
• Management of a team – this would include recruitment, yearly appraisal and training of your team.
• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings
1. onboarding and offboarding of tenants,
2. conducting routine inspections,
3. management of arrears and taking the appropriate action,
4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)
• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes
1. responsive incident management,
2. efficient table-cleaning, general and toilet-cleaning,
3. effective pest control,
4. preventive and routine maintenance,
5. cyclical repairs/redecorations,
6. attending to emergency
7. and ad hoc improvement works.
• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.
• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.
• Any other tasks assigned
Leadership
Microsoft Office
Microsoft Excel
Analytical Skills
Interpersonal Skills
Tenancy Management
Landlord
Operations Management
Administration
Conflict Resolution Skills
Strategy
Compliance
Project Management
Communication Skills
Budgeting
Customer Satisfaction
Team Player
Customer Service
Incident Management
Facilities Management
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